Integrated Payroll Services (IPS) is based in St. Louis, Missouri, and provides human capital management (HCM) services to clients in the St. Louis, Missouri, area and throughout the U.S.
Challenges
IPS found that offering multiple, disparate HCM solutions required its staff to manually interface client files and fields, a time-consuming and arduous task.
For IPS employees, selling and supporting multiple solutions was confusing and led to inconsistent training and service issues that frustrated them and clients. Specifically, the IPS legacy platform did not offer full-service time and attendance functionality or new-hire enrollment tools that included advanced onboarding functionality.
Solutions
Through the UKG Ready Solution Network's private-label model, IPS provides a robust HCM cloud solution on a single platform to employers across all industries to help them better manage labor costs, improve workforce productivity, increase employee engagement, minimize compliance risk, and make informed business decisions.
“UKG allows us to provide the modules our clients need while offering easy scalability to support both the growth of our clients and the tremendous growth that IPS has experienced over the last several years since providing the UKG software.”
Joe Schweppe
President and Co-Founder
Results
By offering a comprehensive HCM solution that provides a single employee database across all functionality as well as flexible customization options, IPS has increased employee and client satisfaction. IPS now rarely loses a deal when going head-to-head with the competition.
"UKG allows us to provide the modules our clients need while offering easy scalability to support both the growth of our clients and the tremendous growth that IPS has experienced over the last several years since providing the UKG software," said Joe Schweppe, IPS President and Co-Founder.
Since joining the UKG Ready Solution Network, IPS has experienced more than 20% year-over-year revenue growth and has multiple consecutive placements on the Inc. 5000 List of America's Fastest-Growing Companies. During the same period, IPS has maintained a 97% client retention rate since licensing the UKG® solution.
