For more than 20 years, Ginkgo Residential has served the middle market by providing moderately priced, high-quality rental housing that is energy efficient and environmentally sensitive. The company owns and manages more than 25 properties in North Carolina, South Carolina, and Virginia.
Challenges
Ginkgo Residential was using a payroll service bureau alongside multiple applications with different user accounts and passwords to manage its 300 employees. The company sought to streamline its human capital management (HCM) operations with a single solution that would offer one login for all of its people-centric processes.
Solutions
Ginkgo Residential selected UKG Pro®, an HCM suite that includes HR, payroll, recruiting, onboarding, and performance management.
"We are very pleased about having chosen UKG," said Rich LaCalamito, HR Manager with Ginkgo Residential. "With Pro, we have been able to realize significant operational efficiencies, such as cutting our payroll-processing time in half. We have also streamlined onboarding with an automated workflow that has saved time, reduced paper, and increased engagement with our new hires."
“With UKG Pro, we have been able to realize significant operational efficiencies, such as cutting our payroll-processing time in half. We have also streamlined onboarding with an automated workflow that has saved time, reduced paper, and increased engagement with our new hires.”
Rich LaCalamito
HR Manager
Results
With a comprehensive HCM solution in Pro, Ginkgo Residential has been able to make significant improvements to its people operations and now has one system to manage its workforce information, enabling easier and more direct access to data across all areas of HCM. Moreover, the company is better able to provide managers and executives with real-time business intelligence, improving their capabilities to monitor employee turnover, costs, and trends.
"With our previous provider, we had a lag time of up to 24 hours from when information was entered into the system and when those changes would show up on a report," noted LaCalamito. "UKG Pro has been amazing. With Pro, we can generate real-time workforce analytics that are needed for turnover analysis, workers' compensation, and ACA compliance, and deliver it directly into the hands of the people who need it, whenever it is needed."
According to LaCalamito, Pro's reporting is powerful and intuitive, as is the solution's user-friendly direct access that empowers employees. With role-based access to one, easy-to-use solution — available from mobile devices — employees can manage and update their personal information at any time, reducing the need for support from the HR team.
"Because Pro is so intuitive and easy to use, our employees can easily sign on to enter time, view check stubs, and update their benefits information with little or no training," said LaCalamito. "We have eliminated a significant amount of time and effort expended on administrative tasks, while better empowering and better servicing our employees with instant access to their HR information. We feel more confident in our ability to manage growth efficiently with Pro."
