Invisible Ink: The Psychological Contract and the Employee Experience

Within the words “written” in invisible ink are important agreements between the employer and the employee that shape the relationship, thus affecting employee experience, productivity, satisfaction, and several other important metrics.

If you work in HR, or if you manage people, you’ve entered a contract that is in effect from day one of the employment association. This contract is not written, and it cannot be seen, signed, or notarized.

In this webinar, Julie Develin, MSHRD, SHRM-SCP, senior partner of the HCM Advisory Group at UKG, will discuss the concept of the psychological contract at work.

Armed with different insights into the whys of employee behavior and reactions, you’ll be ready with an action plan to assist managers in building awareness, and you’ll become familiar with the effect the psychological contract has on the workplace and the people in it.

After watching Invisible Ink: The Psychological Contract and the Employee Experience, you will be able to:

• Understand the psychological contract from the employer and employee perspective
• Recognize the impacts of psychological contract breaches from the employer and employee perspective
• Identify the importance of setting clear expectations and goals for employees, and how to communicate those expectations effectively
• Repair broken employer and employee exchange relationships
• Leverage technology to ensure employee expectations are in line with current trends and expectations

Explore the often forgotten and misunderstood exchange relationship that has a myriad of impacts on the workplace.