BJ’s Uses UKG Dimensions to Improve Retail Forecasting and Staffing

Aligning staffing to forecasted customer traffic has transformed labor planning.

BJ’s Wholesale Club had been using a legacy workforce management system that didn’t provide the robust data or metrics that it wanted to support the company’s operations at its 215 clubs. With a goal of transforming how it planned labor by location and department, BJ’s implemented UKG Dimensions™.

Read this customer story to discover how BJ’s is using the solution to better manage its 32,000 employees and how it realized immediate benefits as it navigated through the COVID-19 pandemic.

Some of the key benefits that BJ’s has experienced include:

  • Forecasting the number and types of associates needed to align staffing with expected demand
  • Accessing extensive data and reporting to support informed decisions
  • Providing mobile functionality to associates to streamline processes and build staff engagement

Download this customer story to learn more about how BJ’s is using UKG Dimensions to best manage its workforce.

“The reason we picked UKG was we wanted the best support model that we could get, and UKG delivered from day one. It’s been a great partnership these last couple of years.”
Mark Stephens, Senior Manager of Workforce Management

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