We think you’re pretty special when you’re a UKG customer. That’s why we build products designed to inspire your people — and your organization — to grow and thrive. By investing in lasting partnerships and taking the time to truly understand you, we uncover the right opportunities for your people and your business.
We care deeply about our customers’ long-term success, building meaningful partnerships that evolve along with their needs and priorities. Read on to hear what our customers have to say about their UKG experience.
“Our UKG solution works seamlessly to save us time and improve the employee experience. With the UKG merger, our systems are connected, and the support we receive is unmatched. It’s refreshing to hear from our partners at UKG about how we can continue to enhance and extend our solutions to improve operations, drive productivity, and empower employees.”
Kathryn Poslusny, HR systems administrator, Biltmore
"We have transformed the employee experience with UKG Pro and UKG Dimensions and we are excited about the future. UKG is showing us that customers remain its top priority. We were given a voice and a channel to express our needs, and, just as in previous years, they truly listened.”
Marky Payne, Manager of HR Systems and Reporting, Vancity
“UKG provided one of the only fully integrated platforms with the functionality to handle multiple job rates and the complexity of our shift premium rates. We now have automated consistency across our organization and access to real-time, meaningful data and we appreciate the time savings and efficiencies gained through the UKG products we have implemented.”
Louise Bender, Director of People, Mosaic
“With Pro People Analytics, we now have access to real-time, compensation and employee information allowing us to make more data-driven choices.”
Jeremy Campos, Senior Director of Human Resources, Miami Dolphins
“UKG delivers a powerful solution out of the box, but it’s also very easy to configure, whether we’re creating an additional level of approval or a field to track t-shirt size.”
Eric Sweet, Senior Manager of HRIS and Compensation, Rollins
“We now have time and energy to devote to leadership development training, career pathing, better performance management conversations, and meaningful discussions about career development. Pro has given us the foundation to drive a high-performance culture.”
Becky Rafferty, VP of Talent Management, UICA
“UKG Dimensions provides a platform that is open and flexible and has the ability to integrate multiple technologies to create a full end-to-end solution for workforce management. This was key to the success of this project. With UKG Dimensions, UKG pulls the ecosystem together and gives us the flexibility to thrive in the fast-paced retail environment.”
Steve Wilson, Executive Director, Solution Practice, MarketSource
“When we saw the Outlook Add-In with UKG Dimensions, we really liked it. Employees can use UKG directly from Outlook without having to go to the application, and managers can access and manage tasks, such as time-off requests, more quickly. It’s easy to use and saves our employees time.”
Kim Abel, Payroll and UKG Administrator, Precor
University of Illinois Health
“Employees love the transparency of seeing their timecard before it’s submitted to payroll, and they like using the mobile app to access their schedule, request time off, and pick up open shifts – all from their phone.”
Katie Peters, Interim Assistant of Operations and Human Resources, UI Health
“The ability to update or upload information directly to UKG Ready in real time from anywhere has been critical for us, especially throughout the COVID-19 pandemic. Ready has made our lives easier in so many ways, and we have yet to explore all the possibilities.”
John Racine, Director of HR, Colorvision
“UKG took the time to understand our business, our people, our challenges, what our work means to our customers, and how their part of that impacts it. And we do the same with our clients. When a partnership really works is when you really understand each other’s business and how you can make it more successful.”
Laurie Sewell, President and CEO, Servicon
“Part of our focus at KIPP SoCal is let’s work smarter, not harder. So let’s aim to automate as many processes as we can because know when things are automated, there’s less room for error.”
Bertha Hernandez, Data Manager, KIPP SoCal
The Voice of Our Customers
A true partnership begins with listening to our customers. The results speak for themselves in our customer reviews.
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