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Retailers Expect to Disappoint Holiday Customers, Study Finds

Bloomberg | Retailers are trying to maintain a cheery outlook despite looming pressures on the upcoming holiday season, including worker shortages and supply-chain disruptions, according to a new report. Three out of four U.S. retailers said shoppers expect more from stores than they can deliver due to the labor squeeze, according to the survey by workforce-management specialist UKG.
Media Coverage

The Value of Intermittent Productivity in Creating a Resilient Workforce

Forbes | The pandemic and the massive shift to remote work have forced an evolution in where, when and how employees work. Organizations have had to embrace new ways of working, including more flexible work dynamics that bridge the gap between work and life.
Media Coverage

Analysis: Fed Ready to Handle September Jobs Report with Kid Gloves

Reuters | A report this week from payroll management firm UKG showed the number of shifts worked by U.S. employees stabilized in September after falling in August. That's broadly consistent with economists' current estimates of job growth last month, UKG Vice President Dave Gilbertson said.
Media Coverage

Study: Increased Pay Alone Won’t Attract Employees

Chain Store Age | Retailers need to do more than raise pay and benefits to attract and retain employees. That’s according to new research from UKG (Ultimate Kronos Group), which revealed that 63% of retailers expect 2021 could be the worst hiring season in memory. Still, nearly all retailers remain confident they can deliver a positive experience for shoppers and employees.
Media Coverage

Puzzle Overhanging Job Market: When Will More People Return?

AP | “Folks are just hesitant to take hourly jobs with a high likelihood of interacting with the public,” said Dave Gilbertson, vice president of UKG, a software company that tracks the shifts worked at its 35,000 client companies.
Media Coverage

Decline in Shift Work Casts Shadow on October 8 Jobs Report

The Epoch Times | High-frequency workforce activity data from payroll tracking firm Ultimate Kronos Group (UKG) shows that shift work in the United States declined for the second month in a row in September, casting a shadow over the closely watched government report due on Oct. 8 that will reveal how many jobs the U.S. economy created last month.
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