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The Workforce Institute at UKG

The Workforce Institute is a think tank that curates ideas, strategies, and best practices on how to create great workplace experiences in a way that positively impacts lives, communities, and business outcomes.

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Latest UKG News

Press Release

Longer Lines, Less Help on Black Friday? It Wasn’t Your Imagination, Finds UKG

LOWELL, Mass., and WESTON, Fla. | An analysis of high-frequency shift work data from UKG shows the total number of shifts worked in the retail sector on Black Friday 2022 declined 5%, compared with 2021. The decline mirrors predictions leading up to the shopping holiday, which indicated that inflation, coupled with continued growth in online commerce, would prompt traditional brick-and-mortar retailers to temper staffing amid shoppers’ changing preferences.
Press Release

Slight Reduction in New Jobs Expected for October as Workforce Activity Declines Begin to Steepen, Labor Market Cooling Continues

LOWELL, Mass., and WESTON, Fla. | The UKG Workforce Activity Report for October 2022 shows the total number of shifts worked1 by people at U.S. businesses decreased 0.9% since September 2022 while the monthly index dropped half a point to 97.1, reflecting a steady cooling of the labor market entering the fourth quarter of 2022.
Press Release

Equitable HR Practices Expert Sarah Morgan Joins The Workforce Institute at UKG Board of Advisors

LOWELL, Mass., and WESTON, Fla. | The Workforce Institute at UKG, a think tank that helps organizations drive performance by addressing human capital management (HCM) issues while also providing an important voice for employees, including frontline and hourly workers, today announced that Sarah Morgan — an HR executive with more than 20 years of experience, with a focus on helping organizations build more inclusive and equitable cultures — has joined its distinguished board of advisors.
Media Coverage

Gen Z Feels Ignored by Their Managers

Employee Benefit News | More than three quarters of Gen Z employees feel they’re being ignored by their manager, according to a study by UKG Workforce Institute, a workplace education think tank. Just 16% feel they can express their opinions to leaders in their organization and 42% fear there will be negative consequences for doing so.
Media Coverage

How to Make Employees Feel Heard

HR Dive | In May, workplace think tank The Workforce Institute at UKG conducted a survey of employees in North America, Europe, Australia, New Zealand and India on the topic of not being heard at work. While the overall results were promising — 81% of respondents feel heard in their workplace — Chris Mullen, executive director of The Workforce Institute at UKG, shared some of the insights he and his team gained from the findings.
Media Coverage

The Post-Pandemic Workplace Empowers Some, Not All

TechTarget | Employers may not be doing enough to listen to employees, according to an 11-country study of 4,000 workers by the Workforce Institute at UKG and Workplace Intelligence. Released in June, the study found that 63% of employees "feel their voice has been ignored in some way by their manager or employer," a situation that can foster turnover.
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