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The Workforce Institute is a think tank that curates ideas, strategies, and best practices on how to create great workplace experiences in a way that positively impacts lives, communities, and business outcomes.

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Latest UKG News

Press Release

Retailers Grapple with How to Manage Customer Expectations, Staffing Issues Entering Another Unconventional Holiday Season

LOWELL, Mass., and WESTON, Fla. | It’s a complex time of year for retailers in any economy — but in 2022, record-high inflation, continued blowback from global supply chain disruptions, and an intensely competitive labor market threaten to take the “happy” out of holidays before the season even starts. Retailers surveyed1 by UKG say they’re committed to elevating the customer experience in stores for the holidays.
Press Release

Labor Market Settles into Period of Relative Consistency

LOWELL, Mass., and WESTON, Fla. | The UKG Workforce Activity Report for September 2022 shows very slight movement in workforce activity for the seventh consecutive month.
Press Release

Complex Financial, Automotive Operating Group Uses UKG Pro to Drive Business Value, Improve Employee Experience

LOWELL, Mass., and WESTON, Fla. | UKG announced today that Hankey Group—a business with operating companies that specialize in automotive and related industries including finance, technology, real estate, and insurance—is using UKG Pro to build better business outcomes and understand its employees’ needs.
Press Release

UKG Workforce Activity Report: End-of-Month Shift Volume Sparks Optimism for April

LOWELL, Mass., and WESTON, Fla. | The UKG Workforce Activity Report for March 2022 shows the total number of shifts worked by people at U.S. businesses decreased 0.6% from February to March and is holding steady for the first time in 2022, upon the pandemic’s two-year anniversary.
Press Release

State of Small Business HR: SMBs Embracing HR Technology Better Positioned to Navigate Great Resignation

LOWELL, Mass., and WESTON, Fla. | UKG today announced the results of a new study with HR.com and the HR Research Institute that may help explain why smaller businesses are recovering from the economic impact of the COVID-19 pandemic more slowly than larger businesses.
Media Coverage

Health Is Wealth: Why Prioritizing Employee Well-Being Leads to Better Business Outcomes

Forbes | According to research findings from The Workforce Institute at UKG and Workplace Intelligence from 2021, "74% of employees report they are more effective at their job when they feel heard.”
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