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The Workforce Institute at UKG

The Workforce Institute is a think tank that curates ideas, strategies, and best practices on how to create great workplace experiences in a way that positively impacts lives, communities, and business outcomes.

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Latest UKG News

Press Release

Retailers Grapple with How to Manage Customer Expectations, Staffing Issues Entering Another Unconventional Holiday Season

LOWELL, Mass., and WESTON, Fla. | It’s a complex time of year for retailers in any economy — but in 2022, record-high inflation, continued blowback from global supply chain disruptions, and an intensely competitive labor market threaten to take the “happy” out of holidays before the season even starts. Retailers surveyed1 by UKG say they’re committed to elevating the customer experience in stores for the holidays.
Press Release

Labor Market Settles into Period of Relative Consistency

LOWELL, Mass., and WESTON, Fla. | The UKG Workforce Activity Report for September 2022 shows very slight movement in workforce activity for the seventh consecutive month.
Press Release

UKG Fuels Operational Excellence Amid Massive Supply Chain Disruption for 5,500 Manufacturers Worldwide

LOWELL, Mass., and WESTON, Fla. | In response to the COVID-19 pandemic, fluctuating demand, ever-changing business conditions, and shifting employee dynamics, manufacturers are digitally transforming their businesses and tapping the full potential of their people to achieve operational excellence with a connected workforce experience from UKG (Ultimate Kronos Group).
Press Release

Businesses Ramp Up Shift Work Ahead of Summer Season, According to UKG Workforce Activity Report

LOWELL, Mass., and WESTON, Fla. | UKG expects June job creation to surpass May (+559,000) but fall short of March (+785,000), as detailed in the updated UKG Workforce Activity Report.
Media Coverage

Big Deal

Fortune | The Workforce Institute at UKG’s new report gauges the “gap between employee voice and employer action” that can lead to low engagement and turnover, if left unresolved. A survey of more than 4,000 employees across 11 countries found that 86% of respondents said individuals at their organization are not heard equally or fairly by employers.
Media Coverage

Kickstarter is Moving to a 4-Day Workweek

Inc. | "Remote workers are now coming back, and they're used to some flexibility," says Chris Mullen, executive director at Boston-based think tank the Workforce Institute. Mullen advises most employers to try it, provided they first gauge employees' interest and engage in significant dialogue about how to do it effectively.
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