Information for Ascentis Customers

UKG acquired Ascentis Corporation in December 2021. For more information, please view the press release.

What impact will the acquisition have on your company?

Email the UKG Acquisition Team to learn more - [email protected].

Ascentis / NOVAtime Product Support

Monday - Friday, 8am - 8pm ET / 5am - 5pm PT

Phone: 1.800.229.2713 Ext.8   
Email: [email protected]

Access the Ascentis Community

Access Ascentis / NOVAtime Product Documentation


Ascentis Self-Service Login


Login to Ascentis Self-Service

Please enter your company domain to login

Login to Ascentis Self-Service 2

Please enter your company domain to login

Ascentis Email Updates

Please note that there have also been additional changes to our email addresses.

Support for all products:  [email protected]

tax inquiries or related questions: [email protected]

recruiting support:  [email protected]

 carrier connection or file feed questions:  [email protected]

billing and contract questions:  [email protected]