Sustaining Clinical Efficiency Amid COVID-19: Kronos and Tenet Healthcare Deliver AONL 2020 Virtual Session

September 21, 2020, LOWELL, Mass.


Kronos Incorporated, which will become UKG (Ultimate Kronos Group) on Oct. 1 following its merger with Ultimate Software, moderates an in-depth panel discussion, “Sustaining Clinical Efficiency While Breaking the Chain of Transmission,” at the 2020 American Organization for Nursing Leadership (AONL) Virtual Conference, featuring a panel of noted nurse leaders from Tenet Healthcare, which operates an expansive, coast-to-coast network including 65 hospitals and more than 500 care facilities, all united by a mission to deliver quality, compassionate care.

This virtual conference session will explore how corporate leaders at Tenet Health have guided workforce and clinical activities to sustain operations across all facilities while preserving patient and staff safety during the COVID-19 pandemic. Panelists will share their experiences and key learnings emanating from the first several months of the global health crisis, discussing:

  • Team-based leadership to drive innovation, adaptive learning, and resiliency enterprise wide;
  • Adaptive employee experiences built on trust and transparency;
  • Workforce continuity to ensure financial stability;
  • Daily collaboration with facilities to improve safety for patients, residents, families, and staff;
  • Change management strategies; and
  • Operational best practices going forward.

Attendees will come away from the session with a dual understanding of how their organization can establish resiliency and optimize their workforce for the future.


Thursday, September 24, 9:00 a.m. ET / 8:00 a.m. CT


Visit the registration page.


Theresa Horne, MBA, MSN, NEA-BC, is the chief nursing officer at Tenet Healthcare, where she is responsible for Tenet Health’s professional nursing practice and plays a critical role in implementing the company’s related quality, safety, and patient experience initiatives.

Christen Mayer, DRPH, MPH, is director of national infection prevention at Tenet Healthcare, and has been integral to the coordination of Tenet Health’s COVID-19 response effort across all facilities. As a critical member of Tenet Health’s Incident Command Center team, she provides expertise in infection prevention, decontamination, and employee health.

Paula Phillips, RN, MBA, is vice president of workforce management and education at Tenet Healthcare. With more than 25 years of clinical, operational, and leadership experience, she provides enterprise oversight for workforce management at Tenet Health, including labor productivity management, contract labor, enterprise float pools, and clinical education.

Nanne Finis, RN, MS, is the chief nurse executive at UKG (Ultimate Kronos Group). Complementing UKG’s people-centered culture and spirit of continuous innovation, she lends her expertise in collaborative work across clinical, operational, and administrative settings to help employers across the healthcare continuum create more seamless and meaningful work experiences.

Supporting Resources

About Kronos Incorporated

Kronos is a leading provider of workforce management and human capital management cloud solutions. Kronos industry-centric workforce applications are purpose-built for businesses, healthcare providers, educational institutions, and government agencies of all sizes. Tens of thousands of organizations — including half of the Fortune 1000® — and more than 40 million people in over 100 countries use Kronos every day. Kronos merged with Ultimate Software on April 1, 2020, to create one of the world’s most innovative HCM and workforce management companies. Visit Kronos: Workforce Innovation That Works.

About Ultimate Software

Ultimate Software is a leading global provider of cloud human capital management (HCM) and employee experience solutions, with more than 51 million people records in the cloud. Ultimate’s award-winning UltiPro delivers HR, payroll, talent, and time and labor management, as well as HR service delivery solutions. Founded in 1990, Ultimate is headquartered in Weston, Florida, and employs more than 6,000 professionals. To learn more, visit Ultimate Software: People First. Beginning on October 1, 2020, Kronos and Ultimate together will be known as UKG.


© 2020 Kronos Incorporated and Ultimate Software. All rights reserved. Kronos and the Kronos logo are registered trademarks and Workforce Innovation That Works is a trademark of Kronos Incorporated or a related company. See a complete list of Kronos trademarks. UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks, if any, are property of their respective owners.