The UKG Pro® 2024.R1 Release recently debuted, and it is chock-full of amazing features. Many of these were suggested by customers like you. Among our most popular customer-suggested ideas were enhancements to the Record of Employment (ROE) functionality in your UKG Pro solution, and we’re thrilled to be able to deliver them to you. Now, let’s dive into what you can expect.
Increased Automation
You asked for it; you got it. When you assign the ROE “other monies” code to applicable earnings, it will be automatically marked appropriately on the employee cheque. No more having to select the code from the drop-down menu manually.
Greater Control
We heard you when you said you wanted the ability to override validation warnings without needing to engage your UKG support team. Now, you’re able to ignore system warnings that suggest there could be an issue and make the determination yourself as to whether data entered in or left out is acceptable or not. The system will not require you to fix these warnings.
Increased Clarity
It’s now easier than ever to differentiate the last day worked versus the paid-through date (ROE Block 11 – Last day for which paid) while creating ROEs in UKG Pro. This will help avoid errors in reported earnings and block 11 vs block 12 discrepancies.
And because seeing is believing, check out this feature snapshot video to view these new enhancements in action!
If you’re thinking about how great these enhancements sound but you’re not super familiar with ROEs, here’s a quick overview:
What is an ROE?
An ROE is a document issued by Canadian employees to verify an employee’s work history within their organization. It serves as the single most important document for Canada’s Employment Insurance (EI) program and is crucial to ensuring employees receive the benefits they’re entitled to.
Why Do We Need ROEs?
As an employer, you must issue ROEs whenever one of your team members experiences an interruption in their regular weekly earnings. This could be due to various reasons, such as illness, injury, or welcoming a new baby into the family.
What Counts as an Interruption?
An interruption occurs when an employee doesn’t work or earn income from you for a full week. It can also happen if their salary drops below 60% of their regular weekly earnings or if they start receiving wage-loss insurance payments.
How Do You Issue an ROE?
You have two options for issuing an ROE: electronically or on paper. Electronic ROEs can be submitted to Service Canada through yourUKG Pro solution or manually entered on their website. Paper ROEs are completed using a physical form.
What’s Included in an ROE?
Details about the employee’s work history, including insurable earnings and hours are included in an ROE. Even if the employee doesn’t plan to apply for EI benefits, you’ll still need to complete an ROE.
UKG Pro Features for Managers and Employee Administrators
With UKG Pro, you can configure ROE security access rights, set default ROE settings, and view and edit insurability of hours based on statutory requirements. You can also specify special payment information, allocate earnings/hours to specific pay periods, and initiate work event-driven ROEs. Plus, you can administer ROEs, whether creating original or amended ones, editing, deleting existing ones, or importing files from Service Canada.
For more detailed instructions on ROEs, refer to our ROE introduction video and ROE checklist. And visit the official guide provided by Service Canada.
Happy administering!