Tip Your Hat to Our New Third-Party Integration Update

A tuxedoed magician is standing in front of a red curtain. His hat is tipped over his face.

We aim to simplify your benefit integration experience for your third-party vendors by allowing you more capabilities directly in the platform. In the face of ongoing organizational and benefit changes, you can now feel empowered to make changes to your existing benefit carrier files in your UKG Pro® solution at no additional cost. 

Our Turnkey Integration Platform provides you with the capability to monitor, edit, and transmit demographics, payroll contributions, open enrollment elections, and more! Integrations developed on the Turnkey Integration Platform no longer require a service request for common edits to the integration, allowing you to make the changes you need for your organization on your own time. Let’s delve into how you can leverage the Turnkey Integration Platform for you and your people. 


Reduce the complexity of updating existing carrier files by leveraging the self-service capabilities for integrations built on the Turnkey Integration Platform. Updates like adding a new organization level, location, or deduction code are now available for you to make changes with ease. This not only reduces complexity, but also cuts costs and saves time by allowing you to have changes in place quickly.

Swift Deployment

Our carrier integration allows you to move employee data to your third-party vendor seamlessly. Compared to custom integrations, customers find integration configuration is 70% quicker when leveraging the Turnkey Integration Platform. Add the ability to make changes yourself and you’ve now ensured faster turnarounds on all fronts.

You now have the ability to edit, run, and view integration details (not create or delete), for specific integration types, such as:

  • BlueCross Blue Shield
  • Empower
  • Fidelity
  • United Health Care
  • WEX / Discovery
  • WageWorks

Note: A UKG Pro administrator must have view/edit access rights to make changes to the platform.

For more information, refer to the following resources available in the UKG Community™ Library:

Integration Platform Resources

Turnkey Integrations | Run Open Enrollment Integrations Job Aid

Turnkey Integration | Run Open Enrollment Integration Webinar

Important! Implementing new integrations into the Turnkey Integration Platform in your UKG Pro solution still requires a service request; however, this update now allows you to make changes to your existing carrier files directly within the platform. 

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