The Online Documentation portal has been a must use resource since its introduction in August of 2021. With its seamless navigation and easy access to user guides, you’ll want to explore the portal soon if you haven’t already. With the August (R94) release, Online Documentation will also be the new way for you to access the most up to date release notes.
What is Online Documentation?
Online Documentation makes it easier for customers like you to find helpful information on how to configure and utilize your UKG Ready solution. You can search for and download release notes and user guides for further review. You can even break down the user guides to filter by module by using the navigation points on the left-hand side of the site. There, you’ll be able to find a list of release notes from previous releases and all guides available.
But wait, there’s more! You can search for online documents through the readyConnect panel. The search incorporated in the panel through the Helpful Links tab provides results for different user guides and release notes available in the Online Documentation portal. Use the search bar in the readyConnect panel to navigate through and find the documents you’re looking for.
Tips for Using Online Documentation
Online Documentation displays all content to all users, regardless of whether your organization has purchased a module or not. Like the system, Online Documentation is broken down into the following module areas:
- Cross Product
- Workforce Management
- Scheduler
- HR
- Payroll
The Search feature is a great way to find answers to questions you may have about the system. The search is not case-sensitive and will find any words or characters you enter. To get more targeted results and quick information, put quotation marks around searches with multiple words. You can also filter your search results by module/topic. Simply click the filter button in the search bar and select the criteria you wish to filter on. For more tips, check out the Using This Site page in the Online Documentation portal.
How to Access Release Notes Moving Forward
While Download Documentation will still be available in your system, no new release notes or user guides will be uploaded there. Starting in the upcoming August (R94) release, you’ll only be able to find release notes through Online Documentation. Release notes will be available through Online Documentation on Thursdays, two weeks before the POD 3 and 6 release.
To access Online Documentation, navigate to Menu > Help > Online Documentation.