Large organizations face complex global challenges, from adapting to labor and compliance changes to economic uncertainties and redefining employee relationships. Navigating these changes strategically and agilely hinges on the right human capital management (HCM) data. Without it, understanding your current position and future direction is impossible.
According to recent research, organizations that emphasize data-driven decision making are 63 percent more likely than others to adapt to a changing business environment. Not only is data important as a driver of change but also as the foundation of trust and transparency, empowering people so they can confidently take action. Whatever your critical business issues may be; they require the right mix of data to help solve for them.
However, many HCM and workforce management (WFM) solutions rely on outdated data architectures and limited data sets, hindering businesses from maximizing their data’s value. These antiquated solutions lack the flexibility and depth required to meet the evolving needs of large organizations. The solution lies in two key elements:
The right mix of data
Your people are integral to the success of your business strategies and empowering them with insights and experiences guide them towards decisions that produce better outcomes. This starts with the right data, and you might be thinking, “What is the right mix of data?” It comes down to people, work and culture data together with your business activity which provides context to guide your people who need to make the decisions.
- People data brings a multifaceted view of your employees, beyond basic demographic data such as first name, last name, badge number, giving you a holistic understanding on how to meaningfully support your people and the business. For example, if you’re hiring an employee based on skills needed for the business, you can take a strategic approach by investing in training your current employees and schedule the right people with the right skills.
- Work data dives into the operational side with a deeper understanding of the connection between your people and the work they do — overtime, timecard exceptions, schedule variances which can help answer what kind of work they’re productive on, where are they at a certain point in time, where are you labor costs going to, and more. This data can shed light into other aspects as well. For example, if the same three employees consistently log the most overtime hours, it raises questions about their well-being and the fairness of overtime allocation.
- Culture data provides insight into areas such as employee sentiment, moments that build trust, and other elements while allowing you to see how you stack against similar companies within your industry. This set of data empowers your organization to stand out by guiding people leaders with actionable steps towards high-trust behaviors where their people can thrive and ultimately do their part in cultivating a great workplace.
Data designed for people
Even with the right mix of data, it needs to be supported by innovative technology designed for people first — guiding people with their diverse roles with meaningful and impactful experiences. This is why we created UKG People Fabric, the data platform supporting great workplaces with insights and experiences for everyone, from frontline workers to executives, and everyone in between. People Fabric is designed to make a big impact in two ways:
- Scalable and flexible as the business changes: Fast and timely data are table stakes these days, so what do we mean by scalability? We think of scalability across an organization down to an operational level. Your data should adapt alongside your organization as it evolves and as people’s needs for data change.
- Accessible for all: Data shouldn’t just be a report sitting on someone’s desk and creating reports shouldn’t be rocket science. This is why we’re reimagining how people can uncover insights faster and explore data with innovative tools and technology, such as Reporting Hub and AI-assisted conversational reporting. The Reporting Hub serves as the launch point for creating new, visually engaging dashboards or customizing one of the many UKG-defined dashboards that are provided in an intuitive, no-code dashboard builder that harnesses the rich, suite-wide data provided by People Fabric.
Embracing a data-driven strategy can yield profound, positive benefits for your organization and workforce. It represents a foundation of transparency that people at all levels of your organization can leverage while helping managers make connections, employees feel supported, and your entire business drive results.
UKG is the only partner that delivers the guidance, technology, and insights needed to help you become a great workplace, that’s why our technology runs not just on typical people administration data, but instead on the largest collection of people, work, and culture data in the world. To learn more about how to put UKG data to work for you, download our UKG Data Lookbook.