The Workforce Operating Platform empowering today's workforce

Turn workforce data into strategy. Focus on the right areas at the right time with AI-guided analytics that connect every part of the employee journey. Imagine knowing when burnout is about to strike, spotting engagement issues before they happen, and aligning your workforce with your business goals. By breaking down silos across your people, data, and systems, UKG’s workforce operating platform brings everything together to deliver one clear, end-to-end system.

Lead with confidence
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Put workforce understanding to work

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Make data-driven decisions with confidence

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Get the complete picture of your workforce — engagement, burnout risk, turnover trends, performance, and skills. Across every region. Every role. In real time. UKG's workforce operating platform combines the world’s largest collection of workforce insights with people-first AI to deliver not just data, but context. Gain clarity into strengths, risks, and opportunities, leaders and employees alike are empowered to act decisively — driving impact every day.
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Empower your frontline workers with balance and flexibility

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Empowered employees create stronger businesses. With the UKG workforce operating platform, your people have people-first AI insights and tools to manage work with ease — from predicting pay and clocking in to swapping shifts, completing training, and accessing resources anytime. That flexibility builds trust, deepens engagement, and drives measurable productivity across the organization.
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Workforce understanding that prepares you for tomorrow

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In today’s unpredictable world of work, true workforce intelligence keeps you ahead. With UKG, leaders can anticipate trends, predict hiring needs, and align workforce planning with long-term goals. By combining real-time data, industry benchmarks, and AI-guided insights and recommendations, organizations gain clarity on when and where to hire, how to optimize staffing, and how to prepare employees with the skills they’ll need for the future.  
Customer testimonial

With real-time access to information such as retention and turnover, we’re able to make smarter decisions about our staff and staffing levels as well as our finances and payroll, and where we can deploy HR resources that will deliver the greatest returns.

Michelle Lemahieu
Director of HR Strategic Services
child in a doctors office
Features

People-first AI. Future-ready platform.

  • One workforce operating platform. Endless front line insights.

    Simplify processes and connect data across HR, pay, and workforce management so your teams stay focused and empowered.

    Explore human resources
  • Payroll peace-of-mind.

    Accurate, transparent pay for employees. Compliance and confidence for payroll teams.

    Explore payroll
  • Accurate time and smarter labor decisions.

    Gain real-time visibility into hours and attendance to control costs, optimize staffing, and support employee well-being.

    Explore time and attendance
  • Data everyone can use.

    Share real-time data with leaders, managers, and frontline employees — giving everyone the context they need to do their best work.

    Explore analytics and reporting
  • Compliance now. Compliance tomorrow.

    Proactive alerts, automated updates, and time data keep you ahead of changing laws.

    Explore compliance
  • Workforce scheduling that works for everyone.

    AI helps you build fair, flexible schedules that balance coverage based on skills with employee well-being.

    Explore scheduling
  • HR support that meets employees where they are.

    Empower employees with responsive, personalized support through intuitive HR Service Delivery tools.

    Explore HR service delivery
  • A workplace shaped by understanding.

    Great Place to Work® benchmarks help you understand what matters most and take action to create a workplace employees love. 

    Explore Great Place to Work
  • Hire with clarity. Grow with purpose.

    Attract top talent and nurture growth through insight-driven talent management solutions that scale with your business.

    Explore talent management
  • Turn workforce data into strategic foresight.

    Align workforce strategies to business goals with AI-guided forecasting and strategic workforce planning. 

    Explore strategic workforce planning
FAQS

Frequently asked questions

What is a workforce operating platform and how does it help my organization?

A workforce operating platform unites people, data, and technology in a single system. UKG is the workforce operating platform behind the world’s best workforces, supporting companies of all sizes, to plan, engage, schedule, and pay their workers. While providing the clarity and confidence to make smarter decisions and drive stronger results.

What is workforce understanding and why is it important?

Workforce understanding is the ability to see clearly what’s happening with your people, why it’s happening, and what to do next. Without it, leaders are forced to make decisions in the dark. With it, they gain the context to anticipate challenges, spot opportunities, and guide employees toward success. UKG’s workforce operating platform has the largest collection and HR and workforce insights to help you unlock deeper workforce understanding and make data-driven decisions that help employees thrive and organizations grow.

What makes UKG’s workforce operating platform different from other solutions?

Unlike point solutions that focus on single functions, the UKG workforce operating platform offers expert guidance from the world’s largest collection of workforce and people data. Connects the front line and the front office to tackle complex, global industry workforce challenges and provides strategic solutions to drive further workforce insights helping today’s leaders better plan, engage, schedule, and pay their workers.

How does UKG’s people-first AI empower my teams?

UKG’s AI is designed with a people-first philosophy and woven its throughout HCM, workforce management, and payroll solutions. UKG AI drives core actions for HR admins, leaders, and employees, assists as a go-to teammate surfacing insights, deploys agents that act autonomously, self-learns to drive better outcomes, and surfaces insights that can immediately be acted on by your people.

What challenges does a workforce operating platform help solve?

The world of work is only getting more complex. Labor shortages, rising operational demands, and economic uncertainty make real-time workforce decisions critical. By uniting workforce data, AI-driven insights, and strategic planning tools in one platform, UKG helps organizations stay agile, act with clarity, and deliver results today while preparing for the challenges of tomorrow.

How does UKG’s workforce operating platform connect with other systems?

Built for seamless connectivity, the UKG Workforce Operating Platform makes integration effortless. Whether it’s your ERP, benefits systems, or third-party tools, UKG’s open architecture keeps everything in sync, with powerful APIs and prebuilt connectors. Securely connect cloud and on-prem environments without the heavy IT lift, so your teams stay focused on what matters most.

Turn workforce intelligence into impact

Make data-driven workforce decisions with UKG’s workforce operating platform — powered by the world’s largest collection of workforce insights and people-first AI. Reveal the unseen, gain clarity from complexity, and take confident action to meet today’s challenges and tomorrow’s goals. 

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