Licenses and Consumer Complaint Notice
Kronos SaaShr, Inc., a UKG Company (“Kronos SaaShr”) provides money transmission services on behalf of UKG Inc. (“UKG”) customers and in connection with certain UKG product suites. Kronos SaaShr is a licensed money transmitter in various states, as set forth below.
StateLicense Number
AlaskaAKMT-014537
Arizona1024499
IllinoisMT.0000434
Iowa2021-0080
MinnesotaMN-MT-1698726
New Hampshire24107-MT
OklahomaN/A
Oregon1698726
Texas3200
Utah195
If you have a complaint with regard to money transmission activity that you have engaged Kronos SaaShr to perform, click here. This hotline, which is managed by a third-party provider, accepts web-based and telephone reports for both Kronos SaaShr and UKG.
Alaska Customers
If you have a complaint concerning money transmission activity in the State of Alaska, first contact us using the information provided above. If you still have an unresolved complaint, you may also submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email [email protected] or call Nine Zero Seven Four Six Five Two Five Two One (+1 (907) 465-2521).
Illinois Customers
If you have a complaint concerning money transmission activity in the State of Illinois, first contact us using the information provided above. If you still have an unresolved complaint, you may direct your complaint to the Illinois Division of Financial Institutions.
Please send correspondence to:
Illinois Division of Financial Institutions
320 West Washington Street, 3rd Floor
Springfield, IL 62786
Toll-Free Number: 1-888-473-4858
Texas Customers
If you have a complaint concerning money transmission activity in the State of Texas, first contact us using the information provided above. If you still have an unresolved complaint, you may also direct your complaint to the attention of: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, TX 78705; +1 (877) 276-5554 (toll-free in the USA). Please visit www.dob.texas.gov for additional information.
Payroll Processor:
Kronos SaaShr and UKG are licensed payroll processors in the state of Maine.
EntityLicense Number
Kronos SaaShr, Inc.PRP2390
UKG Inc.PRP2218