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AI in the Workplace

Deliver great employee experiences through trust-building AI solutions

AI in the Modern Workplace
UKG presents an examination of the limitless potential of AI to make work life better, the hurdles facing its adoption, and the value it offers employers today.
Artificial intelligence (AI) is everywhere today, and it has the potential to transform how you support your people and how your organization operates. You likely already use AI daily in devices like smart thermostats, speakers, and security cameras. However, to leverage it successfully for your business, it’s important to understand what AI is and how it enhances the work experience for you, managers, employees, and executives.

Every AI technology uses various algorithms and computer models to classify and analyze data, identify patterns, and form predictions, learning from new inputs to improve over time. 

When the right data and people-first technology are combined, AI can provide valuable insights that impact every level of an organization, supporting growth while simplifying the day-to-day work for all employees. 

Think of AI as your trusted advisor, helping you and your organization unlock better outcomes. In the workplace, AI improves:

  • Talent & recruiting
  • Payroll strategy
  • Scheduling
  • Data-driven decision-making
  • Culture-building
  • Productivity across all employee levels

Benefits of AI in the workplace

Trusted advisor by your side

Employees, managers, and people leaders need to make decisions every day related to their personal and work needs. AI-powered HCM (Human Capital Management) technology that understands the whole person and highlights key employee moments can cut turnover by up to 50% when combined with a high-trust culture strategy. A consistent and personalized experience for all your employees, no matter if they’re salaried, hourly, or hybrid during key moments in their employee journey, increases employee engagement. Enabling every employee to converse with an AI assistant makes answers accessible to all, improving agility and providing a sense of support and well-being. 

AI delivers impactful benefits that support individuals and organizations alike and allows you to:

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Improve the Employee Experience

Generate insights that provide leaders with actionable steps to improve team culture and provide employees guidance that balances work with their personal lives.

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Boost Efficiency and Productivity

Automate repetitive tasks, enabling employees to focus on meaningful work and complete projects faster.

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Enhance Decision-Making

Analyze large amounts of data quickly and accurately, providing insights that help make informed decisions and improve strategic planning and operational efficiency.

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Drive Cost Savings

Automate processes and reduce the need for manual intervention to save on labor costs, reduce errors, and achieve significant cost savings over time.

AI in the workplace— what to look for

To make a meaningful impact, the right AI solution for the workplace must be powered by robust data encompassing people, work, and culture data. The quality and quantity of this data will uncover valuable insights that empower every level of your workforce, from frontline workers to leaders, to boost productivity, achieve positive results, and create better workplaces. AI should be embedded within your core HCM systems to ensure seamless integration and meaningful impact across the entire organization. Look for: 

  • Built-in capabilities
    AI shouldn’t be an afterthought. Integrated solutions ensure all insights and guidance align with your business goals.
  • Scalability and flexibility
    Modular platforms accommodate innovations like generative AI, keeping your organization future-ready and prepared for growth.
  • Ethical implementation
    A responsible approach to AI is critical to its success. To build trust across your organization, AI implementation must prioritize fairness, transparency, and security.

UKG BRYTE AI

Achieve workplace greatness with AI-driven solutions

Become a great place to work and empower employees with AI insights powered by decades of people, work, and workplace culture data.

Frequently asked questions

AI is transforming workplace operations by improving employee experiences by automating routine tasks, answering questions, analyzing workforce data, and delivering actionable insights that build culture and trust.

AI can enhance workplace productivity by automating many routine administrative tasks and providing insights that allow quicker, more informed decisions.

At UKG, we are dedicated to ensuring AI is safe and secure. To learn more, visit UKG’s Responsible & Ethical Use of AI website.

While the future of technology is always changing, we believe everyone using AI solutions, from frontline employees to operational managers to executives, will be empowered to make better decisions for themselves and the business.

AI offers numerous benefits for workplace operations, including improved employee experiences, increased productivity, enhanced decision-making, and cost savings.

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