Services Descriptions, SOWs & Other Documentation

 

Below are UKG’s global Services Descriptions and SOWs, listed by the Service as identified on your Order or other referencing document.

Services Descriptions

UKG Pro HCMLanguage
UKG Pro Pay and/or UKG Pro People Center* and UKG Pro Workforce Management **English | Français

 

UKG Pro pay and people centerLanguage
UKG Pro Pay and/or UKG Pro People Center*
(without UKG Pro Workforce Management)
English | Français

 

UKG pro workforce ManagementLanguage
UKG Pro Workforce Management ** (without UKG Pro Pay or UKG Pro People Center)English | Français | Español | Deutsch

 

UKG One viewLanguage
UKG One View ConnectEnglish
UKG One View Managed ServicesEnglish
UKG One View PaymentsEnglish

 

UKG ReadyLanguage
UKG ReadyEnglish | Français | Español | Deutsch
UKG Ready Payroll ServicesEnglish 
UKG Ready BenefitsEnglish 
UKG Ready Benefits COBRA AdministrationEnglish 

 

HR SERVICE DELIVERY (HRSD)Language
UKG HRSD (including UKG Pro People Assist, UKG Pro Document Manager, UKG Employee Vault) for EMEAEnglish | Français | Deutsch

 

Other ServicesLanguage
UKG Great Place to Work® (United States only)English
UKG Great Place to Work® (Global, except the United States)English | Deutsch
Income and Employment Verification (United States)English
UKG Clinical Scheduling ExtensionsEnglish
UKG Extensions for Healthcare ( for the United States and available with UKG Pro Workforce Management)English
UKG Bryte AI for Pro, UKG Bryte AI for Great Workplaces and UKG Bryte AI for ReadyEnglish
UKG Pro Extended ServicesEnglish
UKG Pro Workforce Management SMS MFA, Workforce SMS and UKG Pro Candidate TextingEnglish
UKG Telestaff IVR (available with TeleStaff Cloud)English
UKG Virtual Roster Cloud and UKG Pit ManagerEnglish

 

Statements of Work

SERVICELanguage
UKG Launch - UKG ReadyEnglish | Français
UKG Launch – UKG Pro Workforce Management includes other UKG Subscription Services, if purchased without UKG Pro Pay and UKG Pro People Center)English
UKG Launch - UKG Pro Pay and UKG Pro People Center (includes UKG Pro Workforce Management and other UKG Subscription Services if purchased)English
UKG Launch - One View Managed Services and PaymentsEnglish
UKG Launch - One View ConnectEnglish

 

Business Associate Agreement

BAALanguage
Business Associate Agreement (United States)English

 

Application EULA

EULALanguage
End User License Agreement English

* The UKG Pro Pay and/or UKG Pro People Center Services Description applies to the UKG Pro Pay and UKG Pro People Center Subscription Services, including without limitation, the following Subscription Services when set forth on the Order:

UKG Pro Pay 
UKG Pro Employee Pay
UKG Pro Employee Voice
UKG Pro Talent (UKG Pro Performance Review and UKG Pro Succession)
UKG Pro Learning
UKG Pro Document Manager
UKG Pro Model My Pay
UKG Pro Onboarding
 

UKG Pro People Center
UKG Pro ACA Services 
UKG Pro HCM NPRD
UKG Pro Performance and Coaching
UKG Pro Benefits Administration
UKG Pro People Assist
UKG Pro Performance Reviews
UKG Pro Succession

UKG Pro Payment Services
UKG Pro Check Printing
UKG Pro Talent Acquisition (UKG Pro Recruiting and UKG Pro Onboarding)
UKG Pro Compensation
UKG Pro Talk
UKG Pro Benefits Hub
UKG Pro Recruiting
UKG Pro Basic SSO

** The UKG Pro Workforce Management Services Description applies to the UKG Pro Workforce Management Subscriptions Services, including without limitation, the following Subscription Services when set forth on the Order:

UKG Pro Workforce Management
UKG Pro Accruals
UKG Pro Workforce Management Analytics
UKG Pro Forecasting
UKG Pro Leave
UKG Pro Scheduling
UKG Pro Timekeeping (Hourly or Salaried)
UKG Pro WFM Talk
UKG Pro Absence
UKG Pro Advanced Scheduling
UKG Pro Workforce Management Data Hub (Enterprise or Premium)
UKG Pro Workforce Management Healthcare Productivity
 

UKG Telestaff Cloud
UKG Pro Activities
UKG Pro Auctions
UKG Pro Gaming
UKG Pro WFM Non-Prod Additional Tenant 
UKG Pro Strategic Workforce Planning 
UKG Pro Workforce Management (Hourly or Salaried)
UKG Pro Rotation Schedule
UKG Pro Task Management by Thinktime
Workforce Management Data (Premium or Enterprise)
UKG Pro Document Manager 
(if ordered without UKG Pro Pay and People Center)
UKG Pro People Assist 
(if ordered without UKG Pro Pay and People Center)
 

UKG Pro Workforce Management was also formerly referred to as UKG Dimensions.