Below are UKG’s global Services Descriptions and SOWs, listed by the Service as identified on your Order or other referencing document.
Services Descriptions
| UKG Pro HCM | Language |
|---|---|
| UKG Pro Pay and/or UKG Pro People Center* and UKG Pro Workforce Management ** | English | Français |
| UKG Pro Pay and People Center | Language |
|---|---|
| UKG Pro Pay and/or UKG Pro People Center* (without UKG Pro Workforce Management) | English | Français |
| UKG Pro Workforce Management | Language |
|---|---|
| UKG Pro Workforce Management ** (without UKG Pro Pay or UKG Pro People Center) | English | Français | Español | Deutsch |
| UKG One View | Language |
|---|---|
| UKG One View (f/k/a UKG One View Connect) One View Advanced | English | Français | Español |
| UKG One View Managed Services (f/k/a UKG One View Managed) | English | Français | Español |
| UKG One View Payments | English |
| UKG Ready | Language |
|---|---|
| UKG Ready | English | Français | Español | Deutsch |
| UKG Ready Payroll Services | English | Français |
| UKG Ready Benefits | English | Français |
| UKG Ready Benefits COBRA Administration | English |
| UKG Ready Payroll UK by Staffology | English |
| UKG Ready Beacon | English | Français | Español | Deutsch |
| HR Service Delivery (HRSD) | Language |
|---|---|
| UKG HRSD Document Manager, UKG HRSD People Assist and UKG Employee Vault (EMEA Only) | English | Français | Deutsch |
| Other Services | Language |
|---|---|
| UKG Great Place to Work® | English | Français | Deutsch |
| Income and Employment Verification (United States and Canada) | English | Français |
| UKG Clinical Scheduling Extensions | English |
| UKG Extensions for Healthcare ( for the United States and available with UKG Pro Workforce Management) | English |
| UKG Bryte AI for UKG Ready | English | Français | Español | Deutsch |
| UKG Bryte AI for UKG Pro Pay and / or UKG Pro People Center | English | Français | Español | Deutsch |
| UKG Bryte AI for UKG Pro Pay and / or UKG Pro People Center and UKG Pro Workforce Management | English | Français | Español | Deutsch |
| UKG Bryte AI for UKG Pro Workforce Management | English | Français | Español | Deutsch |
| UKG Pro Extended Services | English |
| UKG Pro Workforce Management SMS MFA, Workforce SMS and UKG Pro Candidate Texting | English |
| UKG Telestaff IVR (available with TeleStaff Cloud) | English |
| UKG Virtual Roster Cloud and UKG Pit Manager | English |
| UKG EZCall | English |
| UKG Webhooks Premium Services | English | Français | Español | Deutsch |
| SchedulePro Enterprise | English | Français |
| UKG Rapid Hire | English |
Statements of Work
| Service | Language |
|---|---|
| UKG Launch - UKG Ready | English | Français |
| UKG Launch - UKG Ready – Essential Package (United States Only) | English |
| UKG Launch - UKG Ready – Plus Package (United States Only) | English |
| UKG Launch – UKG Pro Workforce Management includes other UKG Subscription Services, if purchased without UKG Pro Pay and UKG Pro People Center) | English |
| UKG Launch - UKG Pro Pay and UKG Pro People Center (includes UKG Pro Workforce Management and other UKG Subscription Services if purchased) | English |
| UKG Launch - One View Managed Services and Payments | English |
| UKG Launch - UKG One View (f/k/a UKG One View Connect) | English |
| UKG Launch - UKG One View Advanced | English |
Business Associate Agreement
| BAA | Language |
|---|---|
| Business Associate Agreement (United States) | English |
Application EULA
| EULA | Language |
|---|---|
| End User License Agreement | English |
* The UKG Pro Pay and/or UKG Pro People Center Services Description applies to the UKG Pro Pay and UKG Pro People Center Subscription Services, including without limitation, the following Subscription Services when set forth on the Order:
-
UKG Pro Pay
UKG Pro Employee Pay
UKG Pro Employee Voice
UKG Pro Talent (UKG Pro Performance Review and UKG Pro Succession)
UKG Pro Learning
UKG HRSD Document Manager
UKG Pro Model My Pay
UKG Pro Onboarding
-
UKG Pro People Center
UKG Pro ACA Services
UKG Pro HCM NPRD
UKG Pro Performance and Coaching
UKG Pro Benefits Administration
UKG HRSD People Assist
UKG Pro Performance Reviews
UKG Pro Succession -
UKG Pro Payment Services
UKG Pro Check Printing
UKG Pro Talent Acquisition (UKG Pro Recruiting and UKG Pro Onboarding)
UKG Pro Compensation
UKG Pro Talk
UKG Pro Benefits Hub
UKG Pro Recruiting
UKG Pro Basic SSO
** The UKG Pro Workforce Management Services Description applies to the UKG Pro Workforce Management Subscriptions Services, including without limitation, the following Subscription Services when set forth on the Order:
-
UKG Pro Workforce Management
UKG Pro Accruals
UKG Pro Workforce Management Analytics
UKG Pro Forecasting
UKG Pro Leave
UKG Pro Scheduling
UKG Pro Timekeeping (Hourly or Salaried)
UKG Pro WFM Talk
UKG Pro Absence
UKG Pro Advanced Scheduling
UKG Pro Workforce Management Data Hub (Enterprise or Premium)
UKG Pro Workforce Management Healthcare Productivity
-
UKG Telestaff Cloud
UKG Pro Activities
UKG Pro Auctions
UKG Pro Gaming
UKG Pro WFM Non-Prod Additional Tenant
UKG Pro Strategic Workforce Planning
UKG Pro Workforce Management (Hourly or Salaried)
UKG Pro Rotation Schedule
UKG Pro Task Management by Thinktime
Workforce Management Data (Premium or Enterprise)
UKG HRSD Document Manager
(if ordered without UKG Pro Pay and People Center)
UKG HRSD People Assist
(if ordered without UKG Pro Pay and People Center)
UKG Pro Workforce Management was also formerly referred to as UKG Dimensions.