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White Paper

UKG Crisis Management for Public Safety

During natural or man-made disasters, public safety agencies must act fast. Discover how an automated staff management solution quickly deploys staff during a crisis, contacting and sending the right responders to the scene, and supports complete staffing cost recovery.

In a survey conducted by UKG (Ultimate Kronos Group) in conjunction with PoliceOne, FireRescue1, and EMS1, more than 52% of responding agencies still use phone trees to call in off-duty personnel during emergencies ― adding additional time when responders are needed on the scene.

Crisis Management

Using an automated scheduling and notification solution, such as UKG TeleStaff™ Cloud, enables public safety agencies to:

  • Contact responders via interactive voice response and text messages to get them on the scene of a crisis quickly
  • Ensure positions are filled according to skill and certification requirements
  • Comply with complex labor laws, union rules, and fatigue restrictions when scheduling responders
  • Maintain an accurate accounting of expenses and staff time spent managing the crisis for simplified cost recovery

Download this informative white paper to learn more about how actual public safety agencies have been using UKG TeleStaff Cloud to more efficiently manage crisis staffing and staffing cost reimbursement.

“Scheduling used to consume nine hours a day when I was working with a staff of 36. Now we’re at a staff of 122, but since we’ve had the TeleStaff solution up, I can honestly say it takes us maybe five minutes a day.”

Lt. Stephen Boothe
Escambia County EMS