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Training Frontline Managers: 5 Critical Skills for Success

HR consultant Sharlyn Lauby details the top skills frontline managers need to be good leaders.

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With frontline managers comprising up to 50-60% of organizations’ management teams and directly supervising as much as 80% of the workforce, ensuring they’re adequately trained for their roles is key to the success of your business. Furthermore, they play a crucial part in employee engagement, which means they should be proficient in certain skills that contribute to creating a positive working environment where your people can thrive.

Access your guide to learn about:

Five skills managers need to have
Five common training delivery methods (and where they could be most effective)
Implementing frontline manager skills training

Understand how supporting your frontline managers by strengthening their skill sets helps unlock happier outcomes for all.