Overall, the paper underscores the need for a balanced approach that integrates technology with a strong focus on people to achieve successful digital transformation in
- People-First Approach: Successful digital transformation requires a systematic, measurable focus on people.
- Recruitment and Retention: Leveraging technology can help retain and recruit workers but overcoming budget and system challenges is crucial.
- Investment in AI: Many healthcare organizations plan to invest in AI within the next 12-18 months, recognizing its potential to address staffing shortages and improve care accessibility.
- Workforce Challenges: Staffing shortages and high demand for physicians are ongoing issues, with rising wages and compensation packages.
- Market Growth: The global digital health market is projected to grow significantly, driven by digital care and treatment technologies.
- Strategic Technology Deployment: Leaders must align technology deployment with business strategies to address priority challenges effectively.
Also, click here for more information on UKG’s People Centric Maturity Model for Healthcare eBook.
1Eastburn, J., Fowkes, J., Kellner, K., “Digital transformation: Health systems’ investment priorities,” June 7, 2024, McKinsey & Company.