States and localities need overtime to complete essential work. Learn how public sector agencies are employing practices to better manage overtime.
Overtime increases have been significant in recent years, especially in fields with high vacancy rates, such as policing, firefighting, nursing, corrections, and emergency medical services. Although overtime is needed to handle vacancies and unexpected events, using paper-based systems, inconsistently enforcing overtime policies, and inadequately monitoring overtime can lead to runaway overtime costs.