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White Paper

Effective Strategies for Public Safety Engagement and Retention

Explore factors shaping the public safety recruitment and retention landscape along with proven strategies to help agencies find, engage, and keep top talent.

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In public safety, employee turnover has a significant impact on agencies and the communities they serve

High stress, heavy workloads, and ongoing volatility have led to increased turnover in public safety. As more seek a stronger, more meaningful connection to their agency’s mission and purpose, there are best-practice strategies you can adopt to improve recruiting and retention effectiveness.

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CONNECT PEOPLE TO PURPOSE

Build a culture of trust and belonging that aligns with the agency’s mission and values.

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ADDRESS FATIGUE AND BURNOUT

Create equitable schedules and identify employees at risk of excess overtime or burnout.

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EMBRACE PEOPLE-FOCUSED TECHNOLOGY

Empower employees with tools that meet them where they are.

2
x
Turnover rate in state and local governments is 2x the average of the past two decades
87
%
Employees who feel engaged and connected with their organization’s mission are 87% less likely to leave
18
K
On average it costs an agency $18,000 to replace an employee when they resign or retire

Modern technology can accelerate your journey to becoming a culture-driven agency — and an employer of choice — by promoting consistency, transparency, and fairness across every workforce management activity, including how you schedule employees, allocate shifts, and staff extra-duty events. At the same time, it enables more effective communication and empowers employees with greater flexibility and control to help increase safety and autonomy. 

This white paper presents practical steps you can take to recruit, engage, and retain high-performing public safety employees.