Now more than ever, retail and hospitality companies are looking for ways to reduce costs—and invest that savings in other areas of the business to increase revenue. The challenges inherent in managing a diverse workforce — including full-time, part-time, salaried, hourly, and seasonal employees — can result in costs and waste that go unnoticed, driving up overall labor spend and impacting the bottom line. By identifying inefficiencies and outliers across the workforce, companies can eliminate significant costs that can flow directly to profits. Intelligent workforce management solutions, such as the AI-powered UKG Dimensions™ suite (formerly Workforce Dimensions™ from Kronos), are making it easier than ever to manage the workforce in a way that controls costs, improves the customer experience, and drives better business outcomes.
Real-world examples provide insight into:
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