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Webinar Replay

Recapping the Craziest Holiday Shopping Season on Record

Be sure to view the webinar replay of 2020’s one-of-a-kind holiday shopping season — possibly one of the most madcap in the history of the retail industry. In our What Just Happened? Recapping the Craziest Holiday Shopping Season on Record webinar replay, you’ll see eye-popping seasonal hiring, staffing, and in-store safety data from a hot-off-the-press pulse survey of retail managers conducted by UKG.

Hear in-depth analysis from industry experts including the worker engagement gurus at SYRG as you explore challenges, trends, and results defining the 2020 holiday season. You’ll get practical tips and insights that will help you streamline your retail workforce operations in 2021 — along with a complimentary copy of the full report.

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Recapping the Craziest Holiday Shopping Season on Record

In this can’t-miss webinar replay, you’ll discover how:

  • Stores changed their approach to seasonal hiring and staff engagement
  • Associate performance affected store success
  • COVID-19 influenced store operations (and staff morale)
  • Managers prepared for the holiday rush
  • 2020 compared to the prior year

View our What Just Happened? Recapping the Craziest Holiday Shopping Season on Record webinar replay for analysis, a panel discussion, and audience Q&A — and what made the 2020 holiday shopping season make retail history. When you watch the webinar replay, be sure to request your complimentary copy of the full report.