Webinar Replay

Optimizing Workforce Management with Advanced Scheduling

In today’s dynamic post-pandemic labor market, organizations face dual challenges: attracting and retaining talent while adapting to shifting customer buying patterns. Employees are embracing the gig economy and are willing to leave a job if it doesn’t offer them the ability to balance their job with their personal life and companies that cannot retain their employees have a tremendous difficulty adjusting to fluctuations in their customers’ demands. To stem the flow of employee turnover and low employee engagement scores companies must deliver tools to the employees that give them a degree of flexibility, while meeting their customer demands. Enter Advanced Scheduling—a powerful tool that addresses these competing demands.

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In this webinar we’ll cover three key areas:

Strategic Staffing: Advanced Scheduling enables organizations to align staffing levels precisely with business demand. By scheduling employees only when necessary, it minimizes labor costs. Empowering Employees: This tool empowers employees by allowing them to define their work preferences, promoting work-life balance. Employees gain control over when and where they work. Transparency and Confidence: From frontline staff to managers, everyone benefits from schedule transparency. Advanced Scheduling ensures fairness and balance, meeting both business needs and employee expectations.

About our speakers:
Andrew Frutiger has over 27 years of global workforce management experience. He has worked with the world’s largest multi-national organizations to help successfully align their solutions to their strategic and compliance goals. He works tirelessly to consult with organizations to do deep dive analysis, map out solution architecture, build business cases, generate support throughout the organization and remove obstacles as they arise. He is at home at any level of an organization in any country, whether it is driving value with Executives, Back Office, IT, or Operations, he is able bring the solution and value home to each group. He has done this repeatedly at Fortune 500 companies such as FedEx, DHL, Johnson & Johnson, General Electric, Pepsi to meet their objectives in some of the most challenging places around the world, countries such as: Germany, France, India, China, Brazil, Chile and many more. He is a critical piece to any multi-national organization who is looking to evaluate their current global workforce management strategy.
Andrew holds a Bachelor’s in Political Science from Susquehanna University and is certified in both Six Sigma Green Belt and as a Society for Human Resource Management Certified Professional.

Michael Gondek, PhD is a twenty-five year veteran in the workforce management industry with deep expertise in labor planning and scheduling. Over the span of his career he has helped organizations in the largest, most complex industries to more strategically schedule their employees to meet both the needs of the company as well as the needs of the employee. In the early 2000s he founded and served as CEO of a labor scheduling software company, serving a diverse range of clients including oil refineries, casino gaming companies, large healthcare organizations, and transportation companies. He served as a workforce management solutions consultant at Kronos (UKG), specializing in the company’s forecasting and scheduling solutions, and worked with customers such as FedEx, Disney Corporation, and Royal Caribbean Cruise Lines. After leaving UKG in 2021, he joined Axsium Group where he led the delivery of labor model development projects before transitioning to lead their sales organization for North America, which he has done for the past two years. He holds a doctorate in management and has researched and written extensively on employee engagement. He has presented at several industry conferences on employee engagement and the correlation between scheduling and driving productivity and retention.