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Webinar Replay

Mastering Seasonality: Strategies for Small Business Workforce Optimization

Learn how to manage the operational hurdles that come with seasonal fluctuations and help your small business improve its year-round performance.

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Turn the challenges of seasonality into opportunities for growth and success

Seasonality — predictable changes in business and economic activities influenced by calendar and commercial seasons — can significantly impact small businesses, affecting workforce operations and efficiencies. View the webinar replay to explore how to manage these predictable changes in demand effectively, ensuring business continuity and growth.

Julie Develin, UKG Sr. Partner, HCM Advisory, and Susan Hurwitz, UKG Product Manager, share insights into the challenges and opportunities presented by seasonality and strategies to optimize your workforce during peak and off-peak periods.

Key topics include: 

  • Effects of seasonality on small business operations:Understand how fluctuations in customer demand can lead to staffing challenges.
  • Accurate forecasting: Learn how to predict seasonal workforce needs to avoid overstaffing or understaffing.
  • Best practices for recruiting, hiring, and training seasonal workers:Ensure your team is prepared to deliver exceptional service during busy periods.
  • Flexible scheduling and automated processes: Reduce administrative burdens and improve overall workforce efficiency.
  • Compliance requirements:Incorporate necessary regulations into your hiring strategy.
  • Effective onboarding and offboarding: Retain valuable seasonal workers for future peak periods or extend them to full-time employees, enhancing your reputation as a great place to work.
  • Leveraging technology solutions:Streamline workforce operations to handle seasonality fluctuations and maintain high productivity and customer satisfaction. 

This webinar discusses how to optimize your workforce operations throughout the year.