The UKG Appointments solution (formerly Kronos Appointment Concierge™) gives your customers control over setting appointments around their schedules using the platform of their choice — online, over the phone, or in person — for greater efficiency and convenience. This comprehensive solution provides your staff with valuable insights to help them assign resources appropriately and make the most of each interaction. When account holders schedule appointments digitally in advance, your staff have more time to research customers and understand their needs, helping to ensure optimal service levels and boost profits.