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Equipment Support Services Datasheet

Protect your UKG™ (Ultimate Kronos Group) time clocks — and your peace of mind. Select the level of support you want.

Equipment Support Services Datasheet

Don’t let time clock downtime lower the return on your workforce management investment. UKG Equipment Support Services is ready to help with complete UKG time clock support for your solution — as much or as little as you require. Whether you need a replacement device sent to you overnight, can use a backup unit while we repair a faulty one, or simply want access to device software updates, there’s an Equipment Support Services option that meets your unique needs.

With UKG Equipment Support Services, you can have confidence that your UKG time clocks are both secure and fully up to date. Managers and employees can count on the devices working properly when they need them, and you can minimize disruptions caused by hardware problems.


  • Replacement unit shipped for next business day delivery
  • Minimize the number of spare time clocks needed
  • Includes access to equipment service packs


  • Cost-effective solution for those who keep their own inventory of spare time clocks
  • Includes access to equipment service packs


  • For those who choose to manage their own time clock repair
  • Includes access to equipment service packs

Download the datasheet to learn more about Depot Exchange, Depot Repair, and Device Software Maintenance options.