Workforce Institute

The UKG Workforce Institute 2024 Industry Insights Report | Logistics Edition

What’s Trending in Logistics? Advancements in AI are driving efficiency and addressing the sectors workforce challenges, helping to shape the future landscape of warehousing and transportation.

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Two frontline employees on warehouse floor in yellow vests

The logistics sector is experiencing a profound transformation driven by AI

The U.S. logistics sector, a corner of global commerce, is being transformed due to advancements in artificial intelligence (AI). With persistent labor shortages, AI is emerging as a critical solution to address talent challenges, enhance operational efficiency, and shape the future landscape of logistics.

Logistics warehouse box mover truck

Addressing labor challenges with AI

AI is poised to play a crucial role in minimizing the impact of industry turnover.

 Logistics, trucking image of trucker and truck

Helping frontline employees embrace opportunities in AI

Employees are increasingly open minded about AI at work.

Logistics image of item travelling the world

Training frontline employees for the future

Aware of the opportunities ahead, employees are eager to advance their careers.

Leveraging advancements in AI—coupled with innovative workforce solutions—can help transform the U.S. logistics sector by addressing labor shortages, enhancing efficiency, and empowering and developing employees.

This report, which includes workplace insights from Great Place To Work ™, synthesizes current field research to highlight the key trends that matter most to the success of the logistics sector. Our analysis finds that using AI to mitigate labor issues and enhance operational efficiency will successfully prepare logistics firms to adapt and thrive in the future of work .