Workforce Institute

The UKG Workforce Institute 2024 Industry Insights Report | Healthcare Edition

What’s Trending In Healthcare Work? Providing exceptional care requires a supportive work environment. In today’s evolving landscape, the data shows investing in people and technology leads to better outcomes.

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Female healthcare worker caring for an elderly female patient.

Empowering nurses through policy and technology innovation

Nursing, with over 28 million professionals globally, is vital to fostering healthier, more resilient communities, however they are often undervalued economically. Healthcare providers have everything to gain as the demand for quality medical services continues to grow.

state capital building

Challenging policymakers on minimum staffing requirements

Alternative efforts to achieve safe staffing embrace merging models of care.

Healthcare assistant or nurse with healhcare icon

Upleveling the role and authority of nurse managers

Failure to support frontline leaders and involve them in staffing decisions undervalues their critical contributions.

Peson on computer screen

Configuring technology according to how employees work

Throughout digital transformation, people must remain a central focus.

Embracing flexible staffing and technology adoption in healthcare—supported by data, training, and people-centric solutions—ensures resilient, patient-centered care, empowering nurse managers and aligning tech with staff needs for improved outcomes.

This report, which features workplace data provided by Great Place To Work ™, synthesizes current field research to highlight the key trends that matter most to people on the frontlines of healthcare. Our analysis finds that organizations who successfully balance employee needs and patient outcomes will adapt to meet the changing nature of healthcare delivery.