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Industry Brief

Perspectives from the Frontline Workforce: A UKG Global Study

Learn how to elevate the frontline employee experience, featuring results from a comprehensive UKG global study of nearly 13,000 frontline employees and leaders.

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UKG global study reveals key perspectives from nearly 13,000 frontline employees and leaders.

This report provides sentiments from thousands of frontline employees and leaders across industries, countries, and demographics. Read results from the UKG global study and learn key strategies for attracting and retaining frontline employees.

75
%
of frontline employees globally feel burned out
55
%
say work-life balance/flexibility is one of the most important factors when choosing an employer
49
%
say there are two separate cultures: one for the frontline and one for everyone else

The future of work is frontline. Meeting frontline employees where they are on their journeys through great work experiences helps deepen their sense of belonging and connection to their employers. How organizations treat their employees today can have great ripple effects for generations ahead.

Download the report to view results from this extensive UKG global study and learn how to better support the frontline workforce.