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White Paper

Improving Workforce Engagement in a Modern Distribution Organization

To meet productivity goals in a tight labor market, distribution centers can utilize technology to engage and retain employees and optimize labor costs.

Learn how advanced technologies — from labor management systems to human capital management systems — and innovative management practices are helping the distribution industry handle a shrinking labor pool, rising labor costs, omnichannel complexities, and growing customer service expectations.

Improving Workforce Engagement in a Modern Distribution Organization

By integrating their labor management system with workforce management and human capital management solutions, modern distribution centers are able to:

  • Track non-transactional roles for a fuller view of their distribution center's productivity and true labor costs
  • Access predictive analytics data through artificial intelligence (AI) and machine learning (ML) technologies to more effectively manage employees in real time
  • Utilize demand and labor forecasting to better align labor scheduling with productivity needs
  • Improve scheduling with AI and ML by using labor and workforce management data to predict customer demand, understand labor requirements, and know employee schedule preferences to optimize scheduling and increase employee satisfaction
  • Enhance employee engagement with mobile device self-service tools that enable employees to check their schedules, make time-off requests, and switch shifts from home or while on the go

To expand or retain their workforce, distribution centers also should employ innovative labor approaches, such as flexible scheduling, leadership development programs, financial incentives, and alternative labor pools.

Download this informative white paper to learn more about how distribution centers can modernize their approach to workforce management and engagement to gain a competitive advantage in the labor market.