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GenAI Impact on the Retail Workforce of the Future

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Generative AI (GenAI) has the potential to transform the retail, hospitality, and food service industries by automating and augmenting tasks, improving customer experiences, and empowering frontline and back-office talent with valuable insights and more meaningful work. Join experts from Accenture as they discuss:

  • Industry trends driving GenAI use cases that impact the customer and employee experience
  • How key roles can be transformed by Large Language Models (LLMs)
  • Prioritizing GenAI to improve employee engagement, retention, and operational efficiency
  • Frontline use cases for new workforce management technologies