Elevate the Frontline Manufacturing Employee Experience


UKG partners with International Data Corporation (IDC) to share valuable insights into how manufacturers can elevate the employee experience.

Discover the benefits of forming a collaborative frontline workforce

The manufacturing industry continues to experience labor issues, with talent gaps increasing over time. Research from International Data Corporation (IDC) shows that 83% of manufacturers are concerned about their ability to attract top talent.*

Join this webinar on October 3 at 12:00 p.m. ET where featured guest Reid Paquin, Research Director for IDC Manufacturing Insights, Kylene Zenk, Industry Fellow, Manufacturing at UKG, and Kayla Cisco, Workforce Solution Consultant at UKG, will discuss how manufacturers can elevate the employee experience with more effective communication and collaboration practices that make it easier to attract, engage, and retain frontline employees.

This webinar will explore:

  • The current challenges facing the industry and how they are influencing manufacturing priorities
  • The benefits to the business by creating a highly engaged and collaborative frontline workforce
  • The top actions that leading manufacturers have taken to overcome talent obstacles
  • The role of technology in creating a better employee experience – including a brief UKG Talk demo

* See “Elevating the Employee Experience Within Manufacturing” by Zachary Chertok, Research Manager, Employee Experience, and Reid Paquin, Research Director, IDC Manufacturing Insights

Attend this webinar to gain a better understanding of how to attract talent, improve engagement and retain frontline employees in the manufacturing industry.

Featured Guest Speakers

Kylene Zenk
Kylene Zenk

Kylene Zenk, MBA, is an Industry Fellow, Manufacturing at UKG, the leading provider of HCM, payroll, and workforce management solutions. In her role, Zenk explores the trends that shape the nature of work in the manufacturing industry. She leverages a strong foundational knowledge of the unique attributes of the frontline workforce to advise manufacturers on the application of innovative technology to create more meaningful and connected work experiences. A sought-after speaker, Zenk focuses on the impact that creating a differentiated employee experience for the frontline can have on operational and financial performance.

Reid Paquin

Guest speaker Reid Paquin, Research Director for IDC Manufacturing Insights, is responsible for the IT Priorities & Strategies practice. Mr. Paquin’s core research coverage includes IT investments made across the manufacturing industry and manufacturers' progress with digital transformation. Based on his background covering the manufacturing space, Mr. Paquin’s research includes an emphasis on the technology enablers that help manufacturing executives make better-informed operational decisions. Previously, Reid was Industry Solutions Director at GE Digital, analyzing manufacturing trends and the needs of the industry. Prior to GE Digital, Mr. Paquin was Research Analyst at the Aberdeen Group covering the Manufacturing & Product Development space. Before joining the Aberdeen Group, Mr. Paquin worked for Polartec as an Industrial Engineer focused on process improvements and data analysis.

Kayla Cisco

Kayla Cisco is a Workforce Solution Consultant on the UKG Manufacturing Presales team. Cisco joined UKG in March of 2016 and spent her first 6 years with UKG as a Training Specialist in the Learning and Community team where she trained both internal UKrewers, as well as external customers, on how to utilize and configure UKG Workforce Management solutions in the areas of Timekeeping, Advanced Scheduling, Absence and Forecasting. Prior to UKG, Cisco worked in the manufacturing industry as a UKG customer, and has pulled from her firsthand experience when demonstrating UKG’s value to customers today. Cisco graduated from Ohio University in 2013, and now resides in Ohio with her husband and 3 children.

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