How Unilever France Provides Unified HR Support to a Diverse Workforce

A UKG for Manufacturing customer story.

At Unilever France, about half of their 2,200-strong workforce is located at the head office, while the rest is spread across six factories.

Naturally, the needs of those working at HQ are a little different from those on the factory floor. This posed a challenge: how can HR deliver a consistent experience to all employees while still having the capacity to provide individualized support when needed?

The solution, they decided, needed to start with a shift to digital.

Unilever France turned to UKG HR Service Delivery to move their manual HR processes and paper files onto a unified digital platform, which allowed them to:

  • Give factory workers the ability to contact HR with questions, no matter when they work or what kind of device they have
  • Make previously painful processes, like requesting a medical leave of absence, a lot easier on both the employee and the HR team
  • Do away with mailing paper onboarding documents to new employees

These improvements, among many others, created waves throughout the HR team resulting in higher productivity and more face time with employees.

Interested in the full story? Complete the form to learn how Unilever France is turning up the dial on employee experience.

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