In this HFMA executive roundtable, healthcare executives discussed the concept of a “People-Centric Maturity Model”, developed by UKG Workforce Institute. The model enables organizations to gauge their ability to align digital transformation efforts with people-centric strategies. It helps ensure that technology investments help workers better do their jobs, engage with the organization, and are made to feel they are the organization’s greatest assets.
The technology investments being made today, in particular, Generative AI, have become the fastest-growing technology since the Internet’s inception. Its aim is to boost speed, efficiency, cost savings, revenue generation, and smarter decision-making.
Too often these tech strategies fall short on what should be one of the most important goals – using technology to make each organization a best place to work. A people-centric approach to technology is more than just a perk; it’s essential. Gartner Inc. research shows that employees in “human-centric work models” are 3.8 times more likely to be high performers. This approach treats employees as people, not just resources.
Download this informative roundtable summary to learn more about how a UKG assessment of your healthcare organization’s workforce data can help you turn insights into improvement. For more information on it, please see UKG’s People Centric Maturity Model for Healthcare eBook.