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Transforming Workforce Management in Public Transit

In this Q&A, Washington Metropolitan Area Transit Authority’s Keith Belk discusses the benefits of his organization’s approach to digital transformation.

Workforce management in public transit is evolving, but it takes work to embrace technological change. In this Q&A with Government Technology, Keith Belk, project portfolio manager for the Washington Metropolitan Area Transit Authority (WMATA), talks about their approach to digital transformation and the benefits they’ve realized from moving away from manual workforce management processes.

Automating transit workforce management helps meet a variety of needs from supporting transit police scheduling to creating a better experience for workers and riders.

Download this Q&A to learn more about how UKG is helping to make the digital transformation to better workforce management a reality for WMATA.