A significant majority (90%) of healthcare executives prioritize digital and AI transformation, according to McKinsey research. While generative AI has various applications within the healthcare system, its ability to improve efficiency, effectiveness, and reduce burnout among healthcare professionals is considered one of its most valuable contributions to transforming patient care.
In this executive roundtable, HFMA and UKG recently gathered several health system leaders to discuss opportunities, challenges and successes in using AI for workforce management. Titled AI in healthcare: Boosting efficiency and addressing burnout, explores the significant role of AI in transforming healthcare by enhancing efficiency, effectiveness, and alleviating burnout among healthcare professionals. It highlights that 90% of healthcare executives prioritize digital and AI transformation, with AI being used for administrative tasks, document drafting, and coding solutions.
The article also discusses the challenges smaller facilities face in adopting AI due to limited resources and emphasizes the importance of integrating AI into workflows to build a more engaged workforce. It also covers the strategic vision and governance required for AI implementation, the potential of AI in workforce management, and the need to balance AI adoption with opportunities for staff to learn new skills. The future outlook suggests AI will be used as a supplemental tool to handle mundane tasks, allowing healthcare professionals to focus on more knowledge-based work, ultimately improving patient care and operational efficiency.