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Analyst Report

UKG Demonstrates Its Capabilities and Plans to Lead the Future of HCM

Constellation Research analyzes how UKG is revolutionizing the human capital management (HCM) industry.

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An analyst discusses what makes UKG an innovative and future-proof HCM vendor

In this News Analysis report, Holger Mueller, Vice President and Principal Analyst at Constellation Research, takes a deep dive into how UKG is writing not only our own next chapter but also the next chapter for the entire HCM industry. Mueller discusses the innovative moves we’ve made, including combining the best of our HCM and workforce management (WFM) solutions to create a unified suite as well as our adoption of generative artificial intelligence (GenAI) across offerings and push into multinational payroll through the acquisition of Immedis.


Explore the many ways UKG is growing the business through our differentiation strategy and financial health.


UKG is successfully meeting the needs of small to mid-sized businesses and large enterprises with a two-suite approach.


UKG offers a compelling set of AI automation with our Google Cloud-based AI assistant, UKG Bryte, which puts us years ahead of our competitors. 

With all the developments taking place at UKG and based on conversations with customers and partners as well as plans shared by UKG executives, Constellation believes that UKG is well positioned to help existing customers and attract new customers in North America and beyond in 2024.

This report from Constellation Research demonstrates the strides UKG is making through continuous innovation in HCM, WFM, payroll, and culture to prepare organizations for the future of work.