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Analyst Report

The Total Economic Impact™ (TEI) of UKG Pro Workforce Management Industry Focus: Manufacturing

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The research for the commissioned study was conducted using Forrester Consulting’s four fundamental elements of TEI: benefits, costs, flexibility, and risks. The results were significant. The Forrester study concluded that a large enterprise composite organization, based on interviewed customers, experienced benefits of $34.28 million and an ROI of 169% over three years with a payback period of less than 6 months!

Grupo Bimbo – a North American based customer with 138,000 employees and revenues of $785 million – was one of four UKG customers interviewed for the overall study. An Executive Summary has been developed to highlight the benefits of implementing UKG Pro Workforce Management™ (formerly known as UKG Dimensions®) in the manufacturing space.

“The control of schedules has been very relevant. We have clarity on what schedules each employee is working on, [and] we can [quickly] visualize it in our indicators.”

Global support applications manager, Grupo Bimbo

For manufacturing organizations, employees are often spread across many different areas of the business, including production, distribution, and delivery. This underpins the need for a unifying workforce management solution. With UKG Pro Workforce Management, management can now have a clearer picture of incident reporting, as well as data on fulfillment routes of delivery workers that might span multiple days (this latter capability is made possible with the UKG Pro Workforce Management mobile application). On the administrative side, easier timekeeping and improved data visibility across the entire environment can reduce the likelihood of errors and lower costs in the long term.

The Total Economic Impact™ (TEI) study conducted by Forrester Consulting on behalf of UKG uncovered specific benefits realized by Grupo Bimbo by implementing UKG Pro Workforce Management including:

  • Estimated time savings of nearly 20% for managers on scheduling and time management tasks.
  • Increased employee engagement since they were a part of the innovation and modernization of the company.
  • Decreased the difference between real and recorded times by nearly 30%.

Download the manufacturing industry Executive Summary from the original study conducted by Forrester Consulting now to help assess the potential financial impact your organization could experience with UKG.

Please note that UKG Dimensions® has been renamed UKG Pro Workforce Management™