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Analyst Report

IDC Spotlight: AI-Driven Workforce Transformation for State and Local Governments

Explore how AI and cloud technology are shaping the future of workforce and human capital management (HCM) for state and local governments. This IDC Spotlight, sponsored by UKG, highlights the steps agencies are taking to modernize workforce strategies, improve compliance, and drive better outcomes with AI-enabled solutions.

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Evolve Workforce Management with AI

Agencies responsible for managing the operational ecosystem face unprecedented challenges. Modernizing talent strategies and digital ecosystems is key to aligning operational goals with workforce needs. This report demonstrates how AI-powered solutions help government agencies overcome these hurdles to enhance performance, compliance, and employee engagement.

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Modernization Awareness

State and local governments are 13x more likely than non-industry peers to see a need to modernize their HCM approaches and digital ecosystems. 

Compliance Superstar

Compliance Challenges Addressed

AI is 2x more likely than traditional HR analytics to improve HR’s ability to optimize against compliance and process-related fiscal losses. 

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Boosting Performance & Productivity

AI improves workforce alignment, leading to higher productivity and better individual performance outcomes.

87 %
AI is 87% more likely than traditional HR insights to improve solution cost bases for state and local governments.
42 %
Failure to keep pace with changing compliance requirements is 42% likely to impact agency efficiencies. Noncompliance is 72% likely to lead to productivity losses.
96 %
AI increases the likelihood that state and local governments will prioritize employee sentiment and voice-of-the-employee (VoE) insights to 96% as they look to connect the dots between agency objectives and operational execution.

State and local governments are increasingly recognizing the transformative power of AI and cloud technologies to address workforce challenges. This IDC Spotlight highlights the pivotal role of AI-driven solutions in enhancing operational efficiency, improving compliance, and fostering workforce engagement. With a data-driven approach, agencies can modernize human capital management strategies and better align workforce goals with operational priorities.

Learn more about UKG’s Public Sector and State and Local Government solutions.