Workforce management built for your front line. And your bottom line.

Plan smarter, adapt faster, and lead with confidence using workforce management software built for modern operations.

Get started 2-minute workforce management demo
#1

workforce management platform globally and in North America

71%

of frontline managers experienced time savings with our workforce management

$12.24

payback for every dollar spent on workforce management

Workforce management that works for everyone

Two coworkers collaborate at laptops.

Model, plan, and forecast with agentic AI precision.

Two coworkers collaborate at laptops.

Model, plan, and forecast with agentic AI precision.

Great execution starts with great planning — and now, agentic AI helps you build plans you can trust. Simulate demand, forecast labor costs, and allocate employees with intelligent support that adapts to your needs. Plug in any scenario, from new openings to seasonal peaks, and let agentic AI show you the best way forward. Turn models into action plans, so your teams move together, confidently and efficiently.
Two firefighters seated in a firetruck cab.

Build smarter schedules for every employee, without slowing down.

Two firefighters seated in a firetruck cab.

Build smarter schedules for every employee, without slowing down.

UKG workforce management helps managers match the right people to the right shifts by understanding each employee’s skills, preferences, and availability. Intelligent automation balances business needs with workforce priorities, handles complex rules, and keeps schedules compliant. Adjust in real time, avoid staffing issues, and build smarter schedules with confidence.
Doctor explaining MRI procedure to patient.

Empower the front line, improve the bottom line.

Doctor explaining MRI procedure to patient.

Empower the front line, improve the bottom line.

Mobile self‑service gives your people the flexibility they want. They’re empowered to check schedules, request time off, swap shifts, and view earnings from right on their devices. On the other end, managers get alerts that help them stay ahead of coverage gaps and overtime risks. It all leads to less admin and more productivity. For everyone.
I’m looking for a workforce solution for
A woman stands outside a clothing boutique.
A salesperson helps a customer browse clothing.
A scientist using a microscope in a lab.
Workers wearing hearing protection operate machinery.
Hospital bed with patient chart.
Nurse assisting elderly patient in hospital bed.
Two women sit at a desk, one writing in a notebook.
Two police officers walking down a city sidewalk.
Hotel housekeeper standing by a cleaning cart.
Hotel receptionists at work.
Warehouse employee in a warehouse checking stock on shelves.
A man carries a box through a building hallway.
Smiling person wearing headset at computer.
A woman giving a presentation with a pie chart.
Two technicians inspect electrical control panels.
Two maintenance workers inspect industrial machinery.
Retail
Customer Testimonial

(UKG) has helped us identify unit turnover rates and to make better decisions, as far as staffing resources that are needed. There’s a lot of efficiencies in the scheduling solution and balancing schedules, so we can more effectively use our current resources.

Carol Quiroz
Manager of Business Operations-Patient Care Services
Doctor smiling, leaning over and holding hand of a smiling child patient in a hospital bed
$12M

savings

Your Business Size. Your Perfect Fit.

Support you trust. Expertise you can count on.

Trusted support from people who know your business.

Expert-guided help to keep your systems running smoothly and your teams focused on what matters most.

Features

Made to work the way you do

  • Track time. Track attendance. Control costs.

    Capture hours accurately to control labor costs and keep your payroll data clean.

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  • Workforce scheduling that works for everyone.

    Build schedules with the help of AI. All shifts covered. All employees happy.

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  • Data everyone can use.

    Not just data, real-time data powered by people-first AI and analytics.

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  • Compliance now. Compliance tomorrow.

    Proactive alerts and automated updates keep you ahead of changing laws.

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  • Real-time communication. Real-time collaboration.

    Foster engagement through real-time employee communication and collaboration tools that drive outcomes.

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  • Turn workforce data into strategic foresight.

    Align workforce strategies to business goals with AI-guided forecasting and strategic workforce planning.

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  • Payroll peace-of-mind.

    Every paycheck is accurate, and every payroll is compliant.

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FAQs

Frequently asked questions

What is workforce management software?

Simply put, workforce management software helps organizations with the day-to-day managing of people. It brings together a suite of solutions — for time tracking, scheduling, compliance, and performance — into one operating platform. Workforce management helps you put people where they’re needed and keeps costs down. With modern workforce management software, your workforce spends less time on admin and more time on productive work.

What are the key benefits of workforce management software?

Workforce management software helps your organization streamline lots of HR and pay processes. You’ll see benefits like reduced costs, faster and more accurate schedules, automatic compliance with labor laws, and more employee engagement. Leaders get real-time data on their people, which leads to better decisions. Workforce management software gives every shift, every team, and every leader what they need to succeed.

How does workforce management software improve the front line experience?

Frontline workers want flexibility. Workforce management software lets them access their schedules, pay, and shift updates right from their phones. So they feel informed, empowered, and in control. Workforce management software also builds trust with frontline workers by reducing the friction of manual processes like time entry.

What role does AI play in workforce management?

AI delivers real-time workforce insights, recommendations, and proactive alerts. AI also optimizes schedules, reducing overtime costs. It helps forecast future labor needs. By identifying compliance risks, AI helps leaders stay ahead of changing laws and regulations.

Does UKG support organizations across various industries?

Yes, our solutions adapt to industry-specific workforce challenges. Whether you’re in healthcare, retail, manufacturing, the public sector, or education, we’ve got decades of experience helping organizations like yours, no matter your industry, no matter your size.

Let’s shape the future of work together

We’ve been helping organizations simplify workforce management for decades. Let’s talk about making your workforce management software work for all your people.

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