Healthcare scheduling that’s faster, fairer, and more flexible for your team.
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Automated, rule-based scheduling
Manage and automate call assignments, shift distribution, and department-level rules based on your team’s unique coverage needs, policies, and contractual agreements.
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Centralized, enterprise-wide visibility
One centralized view of all employee schedules — including on-call assignments and OR coverage — so staff and leaders always know who’s working where and when.
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Communications tools
Reduce delays and miscommunication by quickly finding and contacting the right on-call provider or team through integrated messaging tools.
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Configurable dashboards and reports
Gain real-time insight into locations, cases, and staff to manage room assignments and break coverage — and make faster, more informed scheduling decisions.
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Integrations
Maintain accuracy and reduce admin work by connecting with other UKG® workforce platforms and timekeeping, payroll, EMR (electronic medical record) and surgical scheduling systems.
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Mobile self-service
Give providers and staff control over their schedules to view, swap, and request shifts or time off from their smartphones or tablets — anytime, anywhere.
The benefit we expected with UKG EZCall was the visibility, and the benefit we didn’t expect was the sense of control employees had. They could check their schedules and switch shifts with other employees via their mobile phone, giving them a sense of control in a world where everything was in upheaval.
Helpful resources for healthier schedules
Right-fit operating room staffing is critical. Learn how UKG EZCall for PPA streamlines creating OR shift and call schedules and delivers real-time visibility.
UKG EZCall for Physicians is a leading automated scheduling solution that creates flexible, fair, and equitable physician work schedules. UKG EZCall helps organizations make smarter physician staffing decisions in less time.
Frequently asked questions
How to create fair physician schedules?
Creating fair and equitable physician schedules requires clear policies, smart tools, and a commitment to transparency. Here are five key strategies you should follow:
- Establish clear rules and policies: Set consistent guidelines for how often physicians can be scheduled for nights, weekends, and holidays, define limits on call frequency, and ensure equal distribution of both high-demand and less desirable shifts.
- Honor staff preferences: Give physicians the opportunity to request time off, submit shift preferences, or swap schedules to build trust and increase staff satisfaction.
- Balance workloads: Avoid overscheduling your providers. Track how often each physician is scheduled to ensure workloads are evenly distributed and aligned with contract or staffing requirements.
- Use scheduling technology: Solutions like UKG EZCall automate fairness by applying your custom rules across departments, specialties, and teams. The system supports real-time shift requests, mobile schedule access, and seamless integration with payroll, timekeeping, EMRs, and communication platforms.
- Pull reports regularly: Track vacation days, call frequency, hours worked, and coverage gaps to gain data-driven insights that help you refine schedules and ensure fairness over time.
How can scheduling impact physician burnout?
An estimated 45.2% of physicians report at least one symptom of burnout — and scheduling can either ease the burden or make it worse. To protect your physicians’ wellbeing and work-life balance, avoid unfair scheduling practices such as inequitable shift distribution, assigning shifts during requested time off, or expecting work outside of scheduled hours.
Luckily, intelligent scheduling systems can evaluate daily procedures and patient needs alongside staff hours and skills to deliver smarter schedules that optimize coverage, reduce burnout, and support better patient care.
What are the key features of an effective hospital physician scheduling system?
An effective physician scheduling system should offer:
- Rule-based automation to ensure fair and compliant schedules
- Real-time visibility to see up-to-date shift coverage and on-call assignments across departments
- Mobile self-service to allow physicians to view schedules, request changes and time off, and swap shifts on the go
- Integrated communication to quickly reach on-call staff without juggling platforms
- Data & reporting tools to monitor workloads, overtime, time off, and scheduling equity
- System integrations to sync data across payroll, timekeeping, EMRs, and other hospital systems
Together, these features reduce manual work, improve fairness, and strengthen both care quality and team wellbeing.
What ROI can a hospital expect from investing in physician scheduling software?
Hospitals that invest in physician scheduling software can expect measurable returns, including:
- Improved patient outcomes through better coverage and continuity of care
- Higher staff satisfaction and retention by promoting fair workloads and work-life balanc
- Reduced compliance risks and overtime costs by automating rules and preventing scheduling errors
Together, these benefits lead to greater operational efficiency and long-term cost savings.
Start scheduling smarter
Whether you're a small clinic or a large hospital, get in touch to see how UKG can empower your team and improve patient care.