Make every message count — wherever work happens
Workplace connections shouldn’t be confined to a watercooler, a team outing, or a corporate email. The best employee communications platforms reach your people — on the floor, in the field, or on the move — with messaging that feels personal, timely, and relevant.
Employees can access updates, celebrate wins, and connect with their teams — alongside hr, pay, and workforce management solutions — all in one intuitive platform. With built-in AI, leaders gain insights into communication patterns, and HR teams can act on real-time workforce intelligence.
From day one to every day, it’s a better way to connect your people to what matters most — and to each other.
Employee engagement software that adapts to your workforce
Consistent communication for every worker
Maintain consistent messaging across your entire workforce, from the front office to the front line. Real-time updates are delivered to mobile and desktops to foster transparency and share knowledge equally. Our employee communication platform helps you:
- Keep everyone in the know, front line and corporate, with consistent, real-time updates delivered to mobile and desktop.
- Keep messaging inclusive with inline translations for multilingual teams
- Avoid communication overload by customizing messaging to targeted groups, shifts, or roles
Strong communities start with recognition
Establish a culture of appreciation by giving your workers a way to celebrate each other. Every individual deserves recognition for their contributions to the team and overall organization. Embed appreciation in your culture by encouraging your workers to:
- Send real-time shoutouts and milestone messages for appreciation in the moment
- Tighten team bonds through peer-to-peer recognition
- Create a sense of belonging by supporting groups based on shared interests or roles
Real-time feedback and pulse surveys capture sentiment
Understand what your workforce wants, needs, and expects by collecting real-time insights from the people who know your organization best. Regular check-ins help you gauge engagement levels and make quick changes to improve how your employees experience your culture. You can:
- Capture real-time sentiment with quick surveys
- Identify key themes and respond with agility
- Build trust by acting on employee feedback
Content recommendations shaped by AI
People-first AI tailors messages to what your workforce actually needs — so HR and communications teams spend less time drafting and more time connecting. Expect content that’s timely, personal, and built to resonate. Our platform:
- Suggests content based on user behavior
- Increases engagement by sending out messages at just the right time
- Achieves relevancy by personalizing communication based on teams, topics, or trends
Intelligent communication analytics
Measure the impact of your messaging with advanced analytics that help you understand how your communications are landing. Our internal communication software offers valuable insights to help you:
- Track metrics like open rates, activity trends, and top contributors
- Analyze engagement by time of day, group, or role
- Use real-time data to adapt and improve your communication strategy
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Turn data into workforce understanding
If any member of our staff can't work a scheduled shift, they can go into UKG Talk and transfer shifts within their individual groups. They can also inquire about other shifts and pick those up in their free time. Our managers can additionally be part of the conversation, and the transparency and flexibility of this process is helping us achieve better attendance.
Get inspired by these employee engagement insights
Discover how employee experience fuels productivity in this webinar with experts Matthew Bush (Great Place To Work®) and Christopher Kiklas (UKG).
See how intelligent human capital management technology helps you navigate uncertainty by empowering workers, improving productivity, and making smarter people decisions.
In this chat, Adam Rochman discusses the communication and onboarding challenges of an organization with over 130 restaurants and over 7,500 employees, and how UKG became their star server.
Frequently asked questions about employee engagement software
What is employee engagement software?
Employee engagement software helps organizations connect with their workforce, promote recognition, gather feedback, and build a stronger employee experience.
How does AI improve employee engagement?
AI helps deliver the right content at the right time — boosting visibility, reducing noise, and making communication more personal and effective.
Is this software built for frontline employees?
Yes, our employee engagement software is built for all. It’s mobile-first, multilingual, and suitable for shift-based and deskless workers who need real-time access to communication and recognition tools.
How does this support recognition and culture?
Employees can celebrate wins, thank peers, and join group conversations, creating visibility and belonging that supports a positive work culture.
Can we track communication and engagement metrics?
Absolutely. Built-in analytics show what content is trending, when employees engage, and where communication is making the biggest impact.
Start engaging your employees, one message at a time
Every message you send is an opportunity to empower your team, build trust, and drive real change. When you understand your workforce and foster meaningful connections, you create a workplace where every voice matters. Put your insights to work to achieve lasting employee engagement.