Groundbreaking research by UKG and the community survey firm POLCO has, for the first time, revealed the critical link between HR effectiveness and residents’ satisfaction with local government services.
Effective HR practices are crucial for public sector organizations to build residents’ satisfaction with, and confidence in, municipal services, and overall quality of life in their communities.
This whitepaper combines empirical research with descriptions of the specific HR practices that correlate with resident satisfaction with government. It highlights the importance of HR staff capability, employee performance management, employee well-being, recruitment and hiring, and compensation and benefits. Learn about the practices that can lead to better government performance and a more satisfied community.
Download the whitepaper today to gain practical recommendations from local governments on how to excel in these areas – and improve satisfaction with government.