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GenAI Impact on the Retail Workforce of the Future

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GenAI Impact on the Retail Workforce of the Future

Generative AI (GenAI) has the potential to transform the retail, hospitality, and food service industries by automating and augmenting tasks, improving customer experiences, and empowering frontline and back-office talent with valuable insights and more meaningful work. Join experts from Accenture as they discuss:

Industry trends driving GenAI use cases that impact the customer and employee experience
How key roles can be transformed by Large Language Models (LLMs)
Prioritizing GenAI to improve employee engagement, retention, and operational efficiency
Frontline use cases for new workforce management technologies