Analyst Report

UKG Scored Highest in the North American Midmarket Use Case in the 2025 Gartner® Critical Capabilities for Cloud HCM Suites Report

UKG scores 4.17 in North American Midmarket Use Case

 

Gartner logo.
UKG Insights

Your contact details will be handled according to the UKG privacy policy.
You can unsubscribe from Marketing messages at any time.

UKG ranked first by Gartner in North American midmarket for 10th year in a row

Selecting the right HCM provider is a big decision — but UKG makes the choice easier.

In the 2025 Gartner Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises report, UKG scored highest for the North American midmarket use case and ranked second in the 'North American Compliance Suite 1,000-2,500’ and ‘North American Compliance Suite 2,500+’.

This in-depth report evaluates 11 different HCM vendors, detailing their vendors’ product scores against use cases like Core HR and TM (Global Organization), North American Midmarket, North American Compliance Suite 1,000-2,500 and North American Compliance Suite 2,500+.

With a people-first approach, UKG delivers the technology and insights organizations need to create high-trust, high-performance workplaces and drive business value.

We believe our recognition reflects our proven ability to meet core HR and benefits administration, payroll, WFM, and compliance needs across the region.


Gartner, Critical Capabilities for HCM Suites for 1,000+ Employee Enterprises, By Analyst(s): Josie Xing, Ranadip Chandra, Sam Grinter, Chris Pang, Ron Hanscome, Harsh Kundulli, David Bobo, Laura Gardiner, Michelle Shapiro, Anand Chouksey, Jackie Watrous, Stephanie Clement, Jeff Freyermuth, Chris Hester, 9 September 2025- ID G00825433- 41 min read.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
 

Gartner logo