See how workforce excellence drives community satisfaction
What if improving employee experience could also improve residents’ satisfaction — and even their quality of life?
Research from UKG, Polco, and the acclaimed journalist duo Katherine Barrett and Richard Greene confirms that effective HR practices in local government aren’t just good for employees — they’re good for the entire community. This groundbreaking study quantifies the link between workforce excellence, public trust, and overall community wellbeing.
In this webinar, Bob Lavigna sits down with Michelle Crabtrree, HR Director for the Town of Vienna, Virginia, to discuss the findings, share real-world best practices, and highlight how strong workforce strategies can lead to higher resident satisfaction and a better quality of life.
Together, they’ll unpack:
- The proven relationship between effective HR practices and residents’ satisfaction with government services
- Specific workforce strategies that help local governments earn higher levels of public trust
- A real-world case study from Vienna, VA — showcasing how one high-performing HR department connects employee success to resident satisfaction
Whether you’re an HR leader or a public sector leader, this conversation will reshape how you think about the link between employee engagement and community impact. Register now to learn how you can build better government from within.